Hardware installation technician

UNIWAY COMPUTERS; Winnipeg; On-site; Full time

Job summary

An established industry player in computer hardware and software is seeking a dedicated support technician to join their team. This role involves providing essential support to users, managing network access, and ensuring the smooth operation of computer systems. With a focus on customer service, you'll be responsible for troubleshooting issues, training users, and participating in application redesigns. If you have a passion for technology and enjoy helping others, this is the perfect opportunity to grow your career in a dynamic environment where your contributions truly matter.

Benefits

Financial benefits

Bonus

Free parking available

Qualifications

• 2-3 years of experience in computer systems and network support.
• College education required for this technical role.

Responsibilities

• Provide user support and training for computer systems.
• Manage network access and report on system performance.
• Set up equipment and ensure proper installation.

Skills

Network Access Management

Performance Reporting

User Support

Technical Documentation Research

User Training

Application Redesign

System Setup

Web Server Backup

Customer Service

Education

College/CEGEP

Job description

Job Details

Location: 1565 REGENT AVE W, Winnipeg, MB R2C 3B3
Workplace Information: On site
Salary: $24.50 to $26.00 hourly (To be negotiated) / 35 hours per week
Terms of Employment: Permanent employment, Full time
Flexible Hours: To be determined
Start Date: As soon as possible
Vacancies: 1 vacancy

Education: College/CEGEP

Experience: 2 years to less than 3 years

Work Setting: Computer hardware or software retailer/wholesaler

On Site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks:

1. Give access to computer networks
2. Report on the performance of computer systems and networks
3. Respond to users experiencing difficulties with computers
4. Consult user guides, technical manuals, and other documents to research and implement solutions
5. Provide advice and training to users in response to identified difficulties
6. Participate in the redesign of applications and other software
7. Provide business systems, network, and Internet support to users in response to identified difficulties
8. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
9. Perform web-server backup and recovery operations
10. Provide customer service

Additional Information

Security and Safety:
Basic security clearance
Criminal record check

Work Conditions and Physical Capabilities:
Attention to detail
Personal suitability
Accurate
Team player

Benefits

Financial benefits
Bonus
Other benefits
Free parking available

How to Apply

By email: [e-mail]

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