Sales and Catering Administrative Assistant

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Casa Monica Resort and Spa
Vancouver
CAD 40,000 - 60,000
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Yesterday
Job description

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!

Grand Performers may enjoy a range of benefits, including:

  • Marriott Employee Discounts Worldwide
  • Competitive Wage & Discretionary Bonus Program
  • Medical, Dental, Vision Insurance
  • Company-Sponsored Life Insurance
  • Short & Long-Term Disability Insurance
  • Tuition Reimbursement Program
  • 401(K) with Discretionary Company Matching Contributions
  • Employee Assistance Program
JOB SUMMARY

The Sales and Catering Administrative Assistant provides support to the Director of Sales and Catering, Group Sales and Catering managers that includes proactively communicating, responding to questions and requests, solving problems, providing information, and maintaining and organizing data in order to support the sales team and enhance the total guest experience.

CORE RESPONSIBILITIES

Administrative Support to Sales and Catering

  • Run Daily Event Agenda for following day’s events
  • Create Reader Board for following day’s events
  • Create door cards for the following day’s events
  • Run Guarantee Reports (groups arriving within 72 hours)
  • Act as email/phone lead catcher and forward to appropriate sales manager
  • Run daily Change Log report
  • Revised and Pop-up Event orders (as needed)
  • Update Event Order binder
  • Route to departments per distribution list
  • Process VIP Sales amenities
  • Create and print Private Dining menu cards and Place Cards
  • Organizes and maintains Sales and Catering filing system
  • Process Sales and Catering turnovers
  • Drafts Group Catering contracts
  • Create folders for the new group and social definite bookings
  • Provides pop-up site visits in the absence of Sales and Catering managers
  • In-House Meetings
  • Reserve space in CI/TY or Delphi
  • Create Event Order; send to requesting department for approval and signature
  • Run Event Order packet
  • Route to departments per distribution list
  • Place full packet in Event Order binder
  • Create Resume Packet and Cover Sheet
  • Print packets and distribute at weekly resume meeting
  • Print/Restock wedding packets and sales kits and collateral for Sales and Catering Sales Manager
  • Update catering menus as needed in CI
KEY PARTNERSHIPS
  • DOSC
  • Group and Catering Sales Managers
  • Events Service Manager
KNOWLEDGE, SKILLS, AND ABILITIES
  • Problem Solving
  • Technical Skills
  • Customer Service
  • Interpersonal Skills
  • Oral Communication
  • Written Communication
  • Teamwork
  • Quality Management
  • Business Acumen
  • Cost Consciousness
  • Diversity
  • Ethics
  • Organizational Support
  • Strategic Thinking
  • Motivation
  • Planning/Organizing
  • Professionalism
  • Quality
  • Quantity
  • Safety and Security
  • Adaptability
  • Attendance/Punctuality
  • Dependability
  • Initiative
  • Innovation
SUPERVISORY RESPONSIBILITIES
  • None
WORK ENVIRONMENT
  • The work environment/conditions described herein are representative of those that an incumbent may experience.
  • Must be comfortable working in a shared space, with constant noise, without the use of a private office.
  • Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.
MINIMUM QUALIFICATIONS
  • Hospitality or related industry experience - required
  • HOA Experience - required (Beaver Creek Lodge property only)

The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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