Bartender

Summary of Position:

To represent Inn at Laurel Point and Aura in all guest interactions as “A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories.” The Restaurant Bartender is a true professional with a passion for food, wine, spirits and the entire food and beverage experience, which they dedicate to sharing with our guests by providing an exceptional dining experience.

Responsibilities:

• Ensure the highest guest satisfaction by providing consistent excellence of service and giving genuine personal attention
• Provide beverage service to guests and colleagues by preparing all beverage orders (rung in through Givex) in a timely, efficient manner
• Provide service to guests in accordance with Inn at Laurel Point and Aura standards
• Ensure that bar is well stocked and any ’86 items are communicated to both serving team and Manager on Duty
• Ensure that bar area is clean, fully stocked and all equipment is functional
• Project a pleasant and positive professional image to all guests at all times
• Sell and up-sell beverage items in a positive, professional manner
• Performing opening, cleaning and closing duties
• Assist other servers where possible with serving, bussing and table maintenance if they require help. Promptly ask for help when necessary
• Has good working knowledge of the POS system and payment machines in order to provide efficient and accurate ordering and billing
• Maintain knowledge of restaurant and lounge menus, including features, kitchen glossaries and technique to deliver accurate information to guests and self-educates and acquires food and wine knowledge
• Communicate effectively with guests, supervisors and co-workers using appropriate etiquette and language and works in cooperation and harmony with all colleagues, supervisors and other departments to execute duties and responsibilities with due diligence
• Has good knowledge of hotel facilities and city attractions for the benefit of enquiring guests
• Comply with the Inn at Laurel Point and Aura’s policies and procedures

Job Requirements:

• Minimum of 1 year bartending experience in high volume bar or lounge
• Excellent wine, liquor and cocktail knowledge and practices
• Ability to work well under pressure, and high energy and self-motivation required
• Must be enthusiastic, personable, professional, and team oriented
• Strong communication skills
• Ability to create new cocktails and non-alcoholic beverages
• Foodsafe Level 1 and Serving It Right
• Must be able to lift 30lbs on a regular basis
• Flexible availability: including mornings, days, evenings, weekends, and statutory holidays
• Must be able to embrace the 4 core values of the Inn at Laurel Point: Excellence, Respect, Curiosity and Stewardship

Reports To: Restaurant Manager and Assistant Restaurant Manager