Donor Relations Coordinator (VCF)

Vancity; Vancouver; Hybrid; CAD 49,000 - 63,000; Full time

Job summary

Vancity Community Foundation is seeking a Donor Relations Coordinator to support its philanthropic services. The role involves coordinating grant processes, maintaining donor data, and facilitating engagement activities. Ideal candidates will have experience in philanthropy and strong organizational skills, contributing to a mission-driven organization committed to social justice and community well-being.

Benefits

Attractive benefit packages

Three to four weeks of vacation allowance

Defined benefits pension plan

Care days for personal illness

Qualifications

• Experience in donor relations or fundraising.
• Strong proficiency in CRM databases and file management.
• Exceptional attention to detail and organization skills.

Responsibilities

• Coordinate fund advisor grant recommendations and approval processes.
• Support grant decision-making processes using tracking software.
• Maintain and support fund advisor portal and giving hub.

Skills

Communication

Organization

Attention to detail

Adaptability

Education

Experience in a philanthropic setting or related field

Tools

CRM databases

Microsoft Office

Job description

About Vancity Community Foundation

Vancity Community Foundation was founded on the belief that if we work together, we will have the resources we need to build a thriving community.

Everything we do is an investment in community. We believe that if all our assets are invested in building communities, where cooperative principles and practices are flourishing and social justice and environmental sustainability are centered, the world will be a better place and community well-being will be enhanced.

Our vision, shared with Vancity, is a transformed economy that protects the earth and guarantees equity for all.

• We implement cooperative principles and practices.
• We believe in social justice and financial inclusion.
• We actively work towards Truth + Reconciliation and being an anti-racist organization.
• We are committed to environmental sustainability and climate justice.
• We are a Living Wage Employer.
• We value collaboration, innovation, integrity, equity, and community.

About the workplace

This is a permanent, full-time role that will enjoy hybrid working arrangements which can be fulfilled primarily from Vancity Community Foundation’s 312 Main office location and your Lower Mainland based home office.

About the role

As a Donor Relations Coordinator you will play a pivotal role supporting the Donor Relations team to effectively administer Vancity Community Foundation’s portfolio of Community and Donor Advised Funds. You will support the delivery of high-quality philanthropic services from ensuring accuracy and integrity in all aspects of data entry and maintenance, to supporting grant decision making and disbursement processes, and the delivery of in-person and online engagement activities.

A typical day would involve:

• Coordinating fund advisor grant recommendations, including data entry and approval processes.
• Collaborating with the VCF Finance Team to ensure accurate banking information is available for grantees.

• Supporting the administration of grant decision-making processes using grant tracking software.

• Maintaining and providing support to fund advisors to set up and access fund advisor portal and giving hub pages. Supporting the implementation of available upgrades for these tools and troubleshooting issues that may arise.
• Monitoring the general inbox, fielding and directing inquiries as needed.
• Supporting the planning and delivery of in-person and online engagement activities and events.

• Assisting the team in shifting Community and Donor Advised Fund granting towards values-aligned organizations by tagging and segmenting funds with interest areas and communication preferences.
• Inputting and updating constituent data in CRM, ensuring that data is accurate and aligned with diversity, equity, and inclusion principles (e.g., updating pronouns, preferred names, and communication preferences).
• Informing data governance strategies and recommending business rules to ensure best practices and industry standards are followed.
• Keeping up to date with industry trends and best practices, recommending and implementing improvements as appropriate to support JEDI principles.

You have:

• A combination of experience in a philanthropic setting and/or education in a related field.
• proven experience in donor relations, fundraising, or a similar role.
• strong proficiency with Microsoft Office.
• strong proficiency and experience with CRM databases and file management best practices, ensuring accuracy, confidentiality, and accessibility.
• exceptional attention to detail and a natural aptitude for organization and time management.
• strong written and verbal communication skills, with the ability to convey information clearly and professionally.
• comfortable performing routine data entry while remaining adaptable to shifting tasks and new challenges.
• a commitment to the values of the Foundation and support for initiatives such as the Philanthropic Declaration for Action on Truth and Reconciliation and the Canadian Philanthropic Commitment on Climate Change.

You are:

• An excellent communicator– you use your interpersonal, written, and verbal communication skills to facilitate project deliverables, convey and address ideas, challenges, and opportunities across several functions, teams, and departments, internally and externally. You love to collaborate, consult, and be resourceful.
• Attuned to micro details while seeing the big picture- You understand the big picture objective and able to dive deep into data and details to ensure quality and accuracy of deliverables are met.
• Curious & innovative- You enjoy staying up to date on industry trends, exploring insights behind major headlines, and are future focused.
• Tech-savvy – People often say you’re a quick learner and great with technology & systems
  
  

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for this role is $49,700-$62,100 annually. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline: Posted until Filled

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

We offer:

• We are the largest private-sectorLiving Wage Employerin Canada and have been consistently recognized as one of theTop Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodation at any stage of the recruitment process, please reach out to our Talent Acquisition team at [e-mail] for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.