ETRM Technical Consultant

Hitachi ABB Power Grids; Ontario; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a leading global technology company as a Senior Technical Consultant in Energy Portfolio Management. You will implement software solutions in the energy market, driving customer satisfaction and delivering impactful projects. Collaborate with stakeholders, mentor junior staff, and ensure successful project delivery while adhering to best practices. Enjoy a flexible work environment and comprehensive benefits.

Benefits

Comprehensive group insurance

Pension plan with attractive employer contribution

24/7 employee and family assistance program

Qualifications

• 5+ years of software implementation experience in the energy market.
• Experience with structured projects and implementation methodologies.

Responsibilities

• Responsible for successful delivery of software implementation projects.
• Gather and document technical requirements and specifications.
• Serve as a mentor to junior team members.

Skills

Leadership

Communication

Teamwork

Time Management

Education

Bachelor’s degree in engineering

Bachelor’s degree in MIS

Tools

TRMTracker

nMarket

Job description

As part of the Customer Success Organization (CSO), you will be tasked with successfully implementing Hitachi Energy’s software solutions. You will help drive customer satisfaction while ensuring best practices are followed in a bold, fast-paced, innovative, and values-driven environment. Ability to demonstrate a high level of understanding of business processes, project life cycle, and implementing software solutions within the energy market is required.

Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

We are looking for a Senior Technical Consultant in our Energy Portfolio Management (EPM) organization with experience in implementing software in the energy market. The ideal candidate would have a working knowledge of power, natural gas, renewables, and emissions products. An understanding of the deal life cycle from the front office, risk management, logistics, and back-office would be an advantage.

How you’ll make an impact

1. Responsible for the successful delivery of software implementation and enhancement projects.
2. Provide technical and infrastructure recommendations, design, analysis, and troubleshooting in workshops, configuration, testing, and production support to meet customer business requirements.
3. Gather and document technical requirements, specifications, and test plans.
4. Assume hands-on project implementation tasks which include gathering requirements, conducting workshops, integrations, and developing implementation specifications.
5. Consult with key business stakeholders to determine technical requirements and workflow processes.
6. Serve as a mentor to junior team members.
7. Support technical resources involved in designing solutions to ensure coverage of business requirements and workflows.
8. Support Project Manager in resolving project issues and minimizing project risks.
9. Establish strong customer relationships while ensuring delivery obligations are met.
10. Support customer training around custom development, integrations, and technical configuration.

Your background

1. 5+ years of software implementation experience or proven business experience in the energy market.
2. Experience with TRMTracker; familiarity with nMarket is a strong plus.
3. Bachelor’s degree in engineering, MIS, or a related field.
4. Experience working within the power or natural gas industry.
5. Requires prior experience with structured projects and implementation methodologies.
6. Team player with the ability to achieve results through shared initiatives.
7. Ability to adhere to and meet tight deadlines.
8. Effective communication (written and verbal), leadership, and interpersonal skills.
9. Excellent organizational, multi-tasking, and time management skills.
10. Demonstrated teamwork and collaboration in a professional setting.

More about us

• Comprehensive group insurance (medical, dental, life, and disability) and access to a telemedicine service.
• Pension plan with attractive employer contribution.
• 24 / 7 employee and family assistance program.

Hitachi Energy is a global technology leader advancing a sustainable energy future for all. We serve customers in the utility, industry, and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.

We employ around 45,000 people in 90 countries who work daily with purpose, using their diverse backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that values a simple truth: Diversity + Collaboration = Great Innovation.