Clerk - Clubhouse (Part-Time)

Thunder Bay; Northwestern Ontario; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a vibrant team at a local golf course where you will play a key role in providing exceptional customer service and managing cash handling duties. This seasonal position offers a unique opportunity to work outdoors and interact with golf enthusiasts. You will be responsible for facilitating tee-off reservations, ensuring a smooth operation of the clubhouse, and maintaining high standards of service. If you have a passion for golf and enjoy engaging with the public, this role is perfect for you. Embrace the chance to enhance your skills while contributing to a welcoming environment for all guests.

Qualifications

• Must be knowledgeable in the game of golf and have cash handling experience.
• Ability to deal effectively with public and staff in a friendly manner.

Responsibilities

• Collects and secures revenues from sales and rentals.
• Implements the Tee Off Reservation System and enforces policies.
• Monitors merchandise inventory and performs light housekeeping.

Skills

Customer Service

Cash Handling

Knowledge of Golf

Communication Skills

Education

Ontario Smart Serve Certification

Minimum Age of 18

Job description

POSITION SUMMARY: Under the supervision of the Supervisor – Golf Services, performs cash handling duties related to the sale of green fees, season passes and to the provision of other services. Facilitates the operation of the golf course tee off reservation system.

MAJOR RESPONSIBILITIES:

1. Collects and secures revenues from the sale of green fees, season passes, merchandise sales (i.e. alcoholic beverages), rentals and the provision of other services.
2. Reconciles daily revenues and completes appropriate forms according to cash handling policies.
3. Implements the Tee Off Reservation System in accordance with established policies and procedures.
4. Communicates and enforces golf course policies, rules and procedures.
5. Receives and responds to customer inquiries, comments and suggestions.
6. Monitors merchandise inventory and rental equipment. Checks condition of rental equipment on issue and return.
7. Performs light house keeping duties as necessary to maintain cleanliness of clubhouse.
8. Prepares records and reports as required.
9. Liaises with grounds crew on a regular basis.
10. Opens and closes the clubhouse building and compounds as directed.
11. Performs Starter duties as required.
12. Performs such other duties as may be assigned.

QUALIFICATIONS:

Education/Experience:

1. Minimum age of 18
2. Current certifications: Ontario Smart Serve
3. Must be knowledgeable/experienced in the game of golf
4. Related cash handling experience an asset

Skills/Abilities:

1. Ability to deal effectively with public and staff in a friendly, courteous manner is essential
2. Must be eligible for bonding

CONDITIONS OF EMPLOYMENT:

1. Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)

TERMS OF EMPLOYMENT:

1. Seasonal employment
2. Position involves shift and weekend work
3. Hours of work will vary

ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.

PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources & Corporate Safety Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: [phone].