Relationship Management Associate

Farm Credit Canada; Kelowna; On-site; CAD 52,000 - 72,000; Full time

Job summary

Join a forward-thinking organization dedicated to supporting local producers. This role offers an exciting opportunity to leverage your passion for agriculture and customer service while working closely with a dynamic sales team. You'll proactively build relationships, assist in loan processes, and help drive business growth. If you are an organized, confident communicator with a knack for problem-solving, this position is perfect for you. Embrace the chance to make a significant impact in the agricultural financing sector and grow your career in a supportive environment.

Qualifications

• A diploma in business and at least two years of related experience required.
• Specialized knowledge of lending procedures and a love for agriculture.

Responsibilities

• Build and maintain relationships with customers to create sales opportunities.
• Assist in the loan approval process and ensure accurate documentation.

Skills

Customer Service

Lending Procedures Knowledge

Analytical Skills

Communication Skills

Organizational Skills

Problem Solving

Education

Diploma in Business

Job description

Closing Date (MM/DD/YYYY):

05/25/2025

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$52,879 - $71,543 Lending admin knowledge and an agriculture background needed:
Use your passion for providing extraordinary customer service to support a sales team offering financing to local producers. You’ll work with the team to build relationships with customers, help create sales opportunities, prepare loan documents and prospect for business growth.

What you’ll do:

• Proactively build and maintain relationships with customers

• Partner with Relationship Managers identifying and communicating with high potential customers and prospects

• Answer customer inquiries in a thorough and professional manner, creating sales opportunities

• Assist in the loan approval process

• Review loan files and ensure accurate completion of documentation

• Enter customer and financial details into the lending system with a high degree of accuracy

What we’re looking for:

• Organized and detailed multi-tasker with strong technical expertise

• Confident communicator comfortable dealing with solicitors and financial institutions

• Passion for building customer relationships and working in partnership with a team

• Independent thinker able to make decisions and resolve issues

• Analytical skills to notice and resolve errors, problems or numerical data inconsistencies

What you’ll need:

• A diploma in business and at least two years of related experience (or equivalent combination of education and experience)

• Specialized knowledge of lending procedures and approaches

• A love for agriculture