Retail Store Manager

VG Meats; Old Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Store Manager, where you will lead a dedicated team in delivering exceptional customer service and operational excellence. This role involves overseeing all aspects of retail operations, from managing stock levels to fostering community relationships. With a focus on regenerative farming practices, you'll play a key part in promoting high-quality, safe food while ensuring a positive working environment. If you have a passion for food, strong leadership skills, and a desire to make a difference, this is the perfect opportunity for you to shine in the retail industry.

Qualifications

• Experience in retail management and food merchandising is essential.
• Strong understanding of the meat industry is preferred.

Responsibilities

• Oversee retail operations, ensuring customer satisfaction and financial performance.
• Recruit, train, and develop team members for a positive work culture.

Skills

Leadership Skills

Customer Service Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Budgeting and Cost Control

Team Development

Education

High School Diploma

Food Safety Certification

First Aid Certification

Job description

About Us:
Rowe Farms is a retail and wholesale provider of local, antibiotic, and hormone-free meats that are raised with the highest level of animal welfare standards while supporting a path to regenerative farming. In addition to a broad offering of meats, each of our retail stores offers local delivery and carries unique products and food items specific to each store’s local marketplace. The wholesale division of Rowe Farms sells various fresh meat and deli products to like-minded retail companies.

Position Opening:
Our retail team is growing and we are looking for a new Store Manager to join our organization.

The Store Manager:

1. Is responsible for all aspects of retail operations, including customer satisfaction, sales, budgets, and overall financial performance of the store including team member development and engagement.
2. Executes our business strategy and leads team members to meet operational goals.
3. Recruits, schedules, and trains team members to ensure a positive and productive working culture, and effectively supervises and communicates with them to ensure engagement, safety, and superior customer service.
4. Develops positive relationships with customers and the local community and promotes the organization by participating in local events.
5. Merchandises the store strategically and appropriately to Rowe Farms’ standards.
6. Manages stock levels and makes key decisions about stock control and shrink management.
7. Maintains awareness of market trends in the retail industry and monitors local competition.
8. Communicates and works closely with Store Managers and leaders from our partner businesses (Rowe Farms, VG Meats, and Olliffe).
9. Ensures Rowe Farms’ health and food safety standards are executed to provide high quality, safe food for customers and a safe working environment for employees.
10. Completes other duties as assigned and required to meet the needs of the business.

Qualifications:

1. An interest in regenerative farming practices and a passion for food is required.
2. Functional knowledge of retail or food merchandising, operations, and retail management practices and procedures.
3. Previous management and people leadership and motivation experience in food retail is required.
4. A strong understanding of the meat industry is preferred.
5. Experience recruiting, selecting, assessing, coaching, counseling, and developing team members in a retail environment.
6. Excellent verbal and written communication, interpersonal and problem-solving skills.
7. Exceptional customer service skills with a talent for building customer loyalty.
8. Strong organizational abilities – able to manage multiple priorities.
9. Able to work productively and professionally in a fast-paced environment.
10. Experience with budgeting, controlling costs, driving sales, and business financials.
11. Physical ability to perform tasks that may require prolonged standing, sitting, movement, and lifting bulky and/or heavy merchandise.
12. Experience gathering, interpreting, and presenting data.
13. Thorough understanding of health and food safety legislation, policies, and practices. Ministry of Labour Supervisor Health & Safety Awareness Certificate is preferred.
14. Valid Food Handler’s and First Aid Certifications are assets.
15. Must have flexible availability.
16. Must be legally entitled to work in Canada.

We encourage all qualified candidates to apply. We embrace and celebrate diversity and inclusivity and are committed to creating a safe and respectful work environment and building a team that represents a variety of backgrounds, perspectives, and skills.

As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.

We thank the staffing/recruitment industry for their interest but request no calls or emails. We thank all interested applicants; however, only those selected for an interview will be contacted.

Please note that any offer of employment may be subject to reference checks and background checks.