Retail Customer Service and Operations Coordinator Full Time Winners - Leduc

TJX Canada – Winners, Marshalls, HomeSense; City of Leduc; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a vibrant team at a leading off-price retailer where every day offers new opportunities for growth and achievement. In this dynamic role, you'll engage with customers, manage merchandise displays, and ensure high-quality service standards. With a focus on collaboration and continuous improvement, you'll help enhance the shopping experience while developing your skills in a supportive environment. This is your chance to thrive in a fast-paced atmosphere and make a meaningful impact in the retail industry.

Benefits

Merchandise Discount

Dedicated Training Resources

Associate and Family Assistance Program

Qualifications

• 1-2 years of relevant retail or service industry experience preferred.
• Strong technical knowledge of register operations.

Responsibilities

• Support high-quality customer service by maintaining operational standards.
• Train and develop associates on merchandise presentation and customer service.

Skills

Customer Service

Communication Skills

Problem-Solving

Education

High School Diploma or Equivalent

Job description

Winners

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description

The opportunity

Our Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast-paced environment, this role could be perfect for you!

What You'll Discover

Eligible Associates can look forward to:

• One-of-a-kind, inclusive culture
• Dedicated training and on-the-job resources to enhance your development
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistance Program to support healthy living

What You'll Do

There's a variety of ways you can contribute, including Merchandise Processing, Visual Merchandising, and Customer Service. Key responsibilities include:

• Supporting a culture of high-quality customer service by maintaining operational standards, communicating updates, and training Associates in service policies and procedures.
• Planning, prioritizing tasks, and providing direction to Associates in collaboration with management.
• Training and developing associates on merchandise presentation and customer service excellence, fostering collaboration and continuous improvement.
• Enhancing the shopping experience by coordinating merchandise movement and ensuring the sales floor is visually appealing and standards are met.
• Creating inspirational displays in high-impact areas to influence sales and trends, aligning with the store's fashion, brand, and value strategies.

What You'll Need

To start your career with us, you should have:

• Minimum 1 to 2 years of relevant experience; retail or service industry experience preferred
• High School diploma or equivalent
• Excellent problem-solving and communication skills, including verbal, written, and active listening
• Exceptional Customer Service skills with the ability to identify customer and Associate needs, and strong technical knowledge of register operations
• The ability to set up and maintain an organized warehouse environment

Additional information: Candidates aged 18 and over will undergo a criminal record check as part of the hiring process.

Address

103 5406 Discovery Way

Location

CAN Winners Store 0430 Leduc AB

Hourly Range

$17.00-$21.25/hour. This range reflects the expected hiring rate and may vary based on skills, experience, and local market conditions.