Senior Claims Adjuster Required in Canada New

Skills Provision; British Columbia; Remote; CAD 50,000 - 80,000; Full time

Job summary

A forward-thinking company is seeking a Desk Adjuster to join their Inside Claims Commercial Lines team. This remote role involves investigating and settling commercial auto claims, utilizing advanced negotiation and evaluation techniques. The ideal candidate will have strong communication skills, a commitment to quality customer service, and proficiency in Office 365. This is a fantastic opportunity to contribute to a diverse and inclusive workplace while advancing your career in the insurance industry. If you are passionate about delivering exceptional service and have the necessary qualifications, we invite you to apply and become part of this dynamic team.

Qualifications

• Ability to conduct telephone investigations and evaluate claims.
• Working towards full license and CIP designation is required.

Responsibilities

• Investigate, evaluate, negotiate, and settle commercial auto claims.
• Direct field adjusters and ensure accurate reporting of files.

Skills

Investigation Skills

Negotiation Skills

Communication Skills

Customer Service

Bilingual (French/English)

Education

Post-secondary education in insurance-related field

CIP designation

Tools

Office 365

Windows 10

Job description

We are currently recruiting for a Desk Adjuster to join our Inside Claims Commercial Lines team remotely in Canada.

Responsibilities

The successful candidate will investigate, evaluate, negotiate, and settle commercial auto AB and BI claims on the desktop for a dedicated client, utilizing various techniques and systems. The candidate will direct field adjusters as needed and participate in ensuring accurate recording, reporting, and presentation of files.

Requirements

• Ability to conduct telephone investigations, evaluate, negotiate, and settle first and third-party commercial lines claims
• Post-secondary education in an insurance-related field; working towards full license and CIP designation is required
• Minimum of 4 CIPs completed, with the ability to obtain a probationary adjusting license for Ontario
• Proficient in maintaining accurate and detailed activity, transaction, and reserve records
• Advanced computer skills, including Office 365 and Windows 10
• Excellent communication skills; must be a team player with a strong commitment to quality and customer service
• Licensed in multiple provinces including Alberta and British Columbia, or the ability to obtain licenses required
• French/English bilingualism is considered an asset

Additional Information

We thank all applicants for their interest; only those selected for an interview will be contacted.

Crawford & Company is an employment equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Indigenous peoples, persons with disabilities, members of sexual minority groups, and others contributing to diversity of ideas.

Crawford is dedicated to accommodating applicants with disabilities throughout the hiring process, in accordance with relevant laws and policies. Please inform us of any accommodation needs in advance by contacting us via email to make appropriate arrangements.