Manager, Leadership and Learning (RFT 1.0 FTE)

Reporting to the Director, L&D, the manager, leadership and learning is a strategic partner and advisor to the learning and development team. This role will be responsible for overseeing the L&D team, people management, and operations. In addition, this role will support the design, development and facilitation of leadership development programs and education. The manager will partner with senior leadership and front line managers to determine education needs and help support the team in implementing the educational programs. The manager will provide advice and guidance to managers regarding educational needs.

• Contribute to the development and execution of The Royal’s people and culture plan and lead educational initiatives.
• Create and develop training programs for staff and leaders.
• Lead the delivery of key educational programs such as corporate orientation, safety training, education rounds, etc.
• Research new trends in leadership development and propose innovative strategies to develop our future leaders, supporting upcoming demands for more specialized leadership development.
• Coach and support managers with performance management and navigating difficult conversations.
• Offer insights and recommendations based on best practices and industry standards for effective performance evaluation.
• Liaise with key stakeholders to ensure effective communication and collaboration for smooth service delivery.
• Serve as a trusted advisor on educational matters for both union and hospital leadership.
• Partner with ROHCG Management and Executive Leadership Team to ensure educational solutions and strategies are aligned to business needs.
• Foster positive relations with Professional Practice departments to ensure effective collaboration and holistic view of educational needs and priorities.
• Partner with Director, L&D and Director, Communications to implement organizational engagement method for employees and physicians.
• Partner with Senior Leadership Team to champion organizational people and culture initiatives.
• Partner with program leadership to design and facilitate educational workshops.
• Research and prepare recommendations for course enhancements, tools & activities as required.
• Partner with Human Resources to create and implement corporate onboarding for new hires.
• Hire, supervise, and manage a team of Learning and Development professionals, addressing day-to-day needs.
• Manage the performance and development of direct reports, providing timely feedback, coaching, and access to learning opportunities or initiate corrective or disciplinary actions as needed.
• Assist in delivering cost-effective leadership and training programs while making the most of available resources.
• Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
• Ensure a work environment that is conducive to The Royal’s Anti-Racism, Harassment, Discrimination-Free Workplace and work safety policies and practices.
• Demonstrate commitment to health equity, value diversity and contribute to an inclusive working environment.

• Four year Undergraduate degree in Human Resources, Organizational Development, Education, or Healthcare Leadership.
• Leadership Coaching, Adult Education certifications preferred.
• CHRP designation preferred.
• 7 years of experience in Leadership Development, including program development, facilitation, coaching, and Organizational Development or effectiveness. (At least 5 years of that experience in leadership and learning & development, with a focus on organizational culture, employee engagement, education, and talent management).
• Three years of experience leading a team of people- the hiring, supervising, and managing of staff.
• Ability to understand and articulate the strategic value of integrated talent management processes with strong business acumen.
• Strong research and analysis skills, including the ability to gather relevant data and work with large data sets to identify issues, trends, or patterns.
• Ability to create manager education and facilitate learning workshops (topics would be people management education).
• Excellent communication and presentation skills in small and large group settings. Ability to effectively present information to senior leadership.
• Strong organizational skills and the ability to manage structured workload to ensure maximum effectiveness in working with partners and team members.
• Ability to work independently, collaborate as a team, think creatively, manage own time and take initiative to successfully drive projects.
• Strong business acumen- able to link talent management value proposition to impact and results.
• Demonstrated ability to effectively launch programs, processes, and/or practices in a healthcare environment.
• Comfortable with ambiguity, navigates confidentiality, adapts to change and is results oriented.
• English level A- is mandatory in oral expression, comprehension, reading and writing. Bilingual (French/English) is considered an asset.