FortiClient Senior Software Dev QA

Fortinet; Burnaby; On-site; CAD 85,000 - 115,000; Full time

Job summary

An established industry player is seeking a Software Development QA Specialist to join their innovative team in Burnaby. This role involves ensuring the quality and functionality of cutting-edge products through both front-end and back-end testing across various platforms. You will design and maintain automation infrastructure, troubleshoot issues in mission-critical services, and collaborate with development and operations teams to enhance product performance. With a focus on quality assurance, this position offers a dynamic work environment where your contributions will directly impact the success of the company's offerings. Join a forward-thinking organization that values your expertise and provides a comprehensive benefits package from day one.

Benefits

100% company paid medical, dental, and vision coverage

Health Spending Account

Personal Spending Account

Employee & Family Assistance Plan

Critical Illness Insurance

Disability Insurance

Life Insurance

Group Registered Retirement Savings Plan (RRSP)

Competitive Paid Time Off

Flexible Leave Policies

Qualifications

• 4+ years of experience in a technical role with strong QA processes.
• Proven ability to troubleshoot network and server issues effectively.

Responsibilities

• Execute test cases using manual and automated testing techniques.
• Design and maintain software systems for product functionality.

Skills

Client-Server Architecture

Internet Protocols

Windows Server Management

Linux Server Management

VPN Technologies

Troubleshooting Network Issues

Scripting (Shell/Python)

Cloud Platforms (Azure/AWS)

Education

Bachelor's Degree in Computer Science

Tools

Packet Sniffers

Traceroute

Process Monitors

Windows Event Viewer

Virtualization Technologies

Job description

Fortinet is offering an exciting opportunity to hire a talented Software Development QA Specialist to join our FortiClient DevQA team in Burnaby, Canada.

As a Software Development QA Specialist, you will be responsible for ensuring the functionality of our products and the implementation of testing tools. You will be engaged in both front-end and back-end verification across cloud and on-premises platforms. Join a high-energy team that is creating innovative and compelling products for a wide variety of users. You will take ownership of quality assurance in significant areas of the product.

Job Responsibilities:

• Execute test cases using both manual and automated testing techniques to ensure product quality.
• Design, develop, and maintain software systems to enhance the functionality and reliability of our products.
• Develop and maintain the test automation infrastructure and manage the QA lab environment.
• Troubleshoot and resolve issues within our mission-critical cloud services, implementing proactive solutions to prevent future problems.
• Create, maintain, and monitor internal service performance metrics.
• Collaborate with software development, release QA, and system operations teams to improve and enhance products and services.
• Work closely with R&D and technical support teams to track, troubleshoot, and resolve issues through the internal issue tracking system.
• Participate in customer calls for real-time troubleshooting as needed.

Required Qualifications & Job Skills:

• Bachelor’s degree in Computer Science, Computer Engineering, or a related field.
• Minimum of four years of professional experience in a technical role.
• Strong understanding of client-server architecture and internet protocols.
• In-depth knowledge of the internet protocol suite, including ARP, MAC, IPv4, IPsec, TCP, UDP, HTTP, SSH, LDAP, DNS, DHCP, routing, and switching.
• Over three years of hands-on experience with configuring and managing Windows and Linux servers, as well as virtualization technologies such as Windows Hypervisor and VMware.
• Expertise in VPN technologies, Secure Access Service Edge (SASE), Web Proxy, Zero Trust Network Access, and authentication methods (e.g., MFA, certificate-based authentication).
• Strong familiarity with QA processes and methodologies, along with software development fundamentals.
• Proven ability to troubleshoot network and server issues using tools like packet sniffers, traceroute, process monitors, and Windows Event Viewer.
• Proficiency in scripting languages such as Shell or Python is a plus.
• Experience with cloud platforms (Azure/AWS), data encryption, penetration testing, and vulnerability research is highly desirable.

The Canada base salary range for this full-time position is expected to be between $85,000 - $115,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.

Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.

All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.