Social Value Manager

Bidvest Noonan; Swords; On-site; CAD 70,000 - 90,000; Full time

Job summary

Bidvest Noonan is seeking a Social Value Manager to design and implement a social value strategy that aligns with their company purpose. This role involves engaging stakeholders, managing charitable partnerships, and measuring social impact, contributing to a healthier community and sustainable practices.

Qualifications

• Minimum 3–5 years’ experience in a social value, CSR, community engagement, or sustainability role.
• Experience contributing to bids, tenders, and project reporting processes is an advantage.

Responsibilities

• Design and implement a social value strategy to embed company purpose across the workforce.
• Manage company social value initiatives, including volunteering days with charity partners.
• Develop and implement KPIs for social value measurement.

Skills

Stakeholder Engagement

Passion for Social Impact

Continuous Learning and Adaptability

Problem-Solving and Critical Thinking

Project Management

Cultural Competency and Diversity Awareness

Education

Bachelor's degree in Social Sciences, Sustainability, Community Development, Business, or a related field

Job description

Bidvest Noonan has set its five-year ambition, where our vision is to be the best Facilities Management Business known for exceptional people, disruptive innovations and sustainable solutions. The foundation of this five-year ambition is our new Company Purpose – to proudly create safer and healthier communities today, for tomorrow. To activate the company purpose, the company wants to invest in developing a social value/ purpose strategy which will engage our 25,000 workforce behind our new purpose – giving them an opportunity to find meaning in their work. It’s expected our Purpose will be underpinned by three pillars – Environment, Employability and Community – ensuring we focus on the areas we can have the biggest impact as an organisation.

Bidvest Noonan has always been an organisation which is focused on making a difference in the world, leading the way in the industry on inclusive employment opportunities and sustainable solutions, partnering with dedicated charities in the UK and Ireland. Now, we want to invest in a dedicated role, the. Social Value Manager, who will be responsible for designing and implementing a new social value strategy to embed our company purpose across our workforce, and enabling our broader ESG strategy and goals.

The role will partner closely with ExCo Sponsors and Business Leaders, and will report directly to the Chief People Officer.

Key Accountabilities:

Social Impact/ Purpose Strategy, Planning and Implementation

• Work with ExCo Sponsors & key stakeholders to identify and design strategic priorities to activate Bidvest Noonan’s company purpose / social value ambitions.
• Link the social value strategy to the overall ESG strategy, inputting into the development of the overall sustainability strategy.
• Collaborate with critical business stakeholders to set long-term goals and objectives related to purpose / social impact initiatives.
• Organise and manage company social value initiatives, e.g. company volunteering days with charity partners.
• Establish network across the business to activate and embed social value priorities,
• Develop and maintain social value policies and procedures.

Charity Identification and Management

• Identify potential charity partners and collaborators to enable Bidvest Noonan’s purpose/ social value ambitions and develop strategic relationships to maximise impact.
• Oversee Bidvest Noonan’s charitable partnerships and programmes, including fundraising, grant allocation, and project management.

Governance and Stakeholder Engagement

• Support with running appropriate internal governance forums to maintain progress against purpose/ social value commitments.
• Act as a liaison between Bidvest Noonan and external stakeholders, including donors, partner organisations, and community members.
• Represent the organisation at meetings, conferences, and events related to purpose/ social impact and charitable work.
• Liaise with operational teams and customer representatives on social value initiatives, scaling solutions across the UK and Ireland.
• Support the growth team with social value content for tender submissions, attend customer presentations as required.
• Work collaboratively with procurement on supplier social value commitments.

Impact Measurement and Reporting

• Develop and implement KPIs and methodology to enable social value measurement, using recognised frameworks.
• Develop and implement strategy and methodology for social value measurement
• collaborate cross functionally on the preparation of social value data for corporate and regulatory reporting requirements, e.g. CSRD.
• Input into reports and presentations for internal and external stakeholders to communicate the outcomes and achievements of our purpose / social impact efforts.

Qualification & Experience

• Bachelor's degree in Social Sciences, Sustainability, Community Development, Business, or a related field (or equivalent experience).
• Minimum 3–5 years’ experience in a social value, CSR, community engagement, or sustainability role – ideally with experience of scaling social value initiatives across large businesses.
• Experience contributing to bids, tenders, and project reporting processes is an advantage.

Skills & Competencies

• Stakeholder Engagement: Proficiency in engaging with a wide range of stakeholders including employees, customers, investors, government agencies, and local communities is crucial. This involves communication skills, negotiation, and building collaborative relationships.
• Passion for Social Impact: A genuine passion for creating positive social change and making a difference in the world is a key driver for success in this role.
• Continuous Learning and Adaptability: Given the evolving nature of social and environmental challenges, individual should be open to learning new concepts, staying updated on industry trends, and adapting strategies accordingly.
• Curious and Creative: A creative, and forward-thinking approach to engaging colleagues and customers to social value and purpose, with an openness and curiosity to new ideas and solutions.
• Problem-Solving and Critical Thinking: Capability to identify social issues and challenges, analyze root causes, and develop innovative solutions to address them effectively.
• Cultural Competency and Diversity Awareness: Sensitivity to cultural differences and diversity issues, understanding how they impact social value creation and implementation strategies.
• Project Management: Ability to manage projects effectively from inception to completion, including setting objectives, developing action plans, allocating resources, monitoring progress, and evaluating outcomes.
• Business Acumen: A solid understanding of business operations, including finance, marketing, supply chain management, and strategic planning. This allows them to integrate social value initiatives into the core business strategy effectively.
• Understanding of Social Value Principles: Deep understanding of social value principles, including social impact assessment methodologies, measurement techniques, and frameworks such as Social Return on Investment (SROI) or Environmental, Social, and Governance (ESG) metrics.