Mid-Market Solutions Engineer

HubSpot; Ontario; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Solutions Engineer to join their NAM Mid-Market Solutions Engineering team. The role involves collaborating with sales teams, analyzing complex use cases, and providing strategic solutions. Ideal candidates are team players with strong communication skills and a consultative mindset, eager to learn and adapt in a dynamic environment.

Qualifications

• 2+ years of experience in Pre-Sales or Solutions Engineering.
• Fluency in English.
• Experience with SaaS & cloud-based software.

Responsibilities

• Work with Account Executives on complex sales involving multiple stakeholders.
• Lead technical pre-sales conversations on integration and data migration.
• Mentor fellow Solutions Engineers.

Skills

Collaboration

Communication

Problem Solving

Business Acumen

Job description

We are looking for a Solutions Engineer to join our NAM Mid-Market Solutions Engineering team.

We are a team of enthusiastic Solutions Engineers working from different offices and remotely across the globe. We support each other and we share our knowledge - within our own team but also across the global PreSales organization at HubSpot. We strive to do this in a psychologically safe and inclusive environment where everybody’s opinion is equally valued and heard and where we have some fun along the way : -). As our CTO and Co-founder Dharmesh Shah said during his keynote at INBOUND 2020 : "Diverse teams are the best performing teams!". You might also find the following article interesting from our EMEA SE manager : How we value Diversity in Pre-sales .

We are looking for someone who knows how to collaborate well in a team environment, who is sensitive to clients’ needs and who can develop and manage relationships. In this role, you will mostly work with our sales teams but also with many other stakeholders, including our Services Consultants, Solutions Architect, local Sales Leadership, Security, Sales Specialists, our post-sales Technical Consultants, and our regional Solutions Partners.

Life at HubSpot is certainly busy and it can be a bit hectic sometimes but we respect the boundaries people set for themselves to manage both life and work. You might enjoy this short video on Linkedin by Dan, the manager of the JAPAC SE team, about how much this flexibility means to him as a parent.

In this role, you will need to :

• Work as a strategic partner with our Account Executives to drive forward a complex, multi-phase team sale involving stakeholders from Sales, Solutions Partners, Security, Customer Success, and occasionally Business Strategy, Product, Executive Sponsorship, and others.
• Use your blend of technical and business acumen to analyze complex use cases and find elegant, creative solutions to people, business and technology problems.
• Lead and drive technical pre-sales conversations around integration and data migration
• Consult our customers / prospects on their business challenges and how HubSpot can provide solutions to those challenges
• Proactively manage and prioritize a pipeline of deals to support the performance of the sales team, and strategize with our Account Executives to support those deals from discovery to closing phase
• Provide valuable feedback to our product team by being the voice of the prospect
• Coach the sales teams on HubSpot’s functionalities to help come up with strategic value oriented solutions for our prospects
• Collaborate with other SEs across the globe on local, regional and global initiatives and projects
• Mentor fellow SEs to elevate and support the growth of the team

What are the role requirements?

• Fluency in English
• 2+ years of Pre-Sales Engineer, Solutions Engineer experience preferred, or for example as a Pre-Sales Consultant, or as an Implementation, Onboarding or Technical Consultant or in a technical sales role. Experience with SaaS & cloud-based software is a must.
• Ability to sell HubSot’s value and how it will solve a business’ unique challenges.
• Ability to conceptually understand and explain technical concepts and overall technologies in simple terms, such as how an API and backend / front end systems work.
• Strong business acumen and ability to consult customers / prospects on their strategic challenges.
• Strong communication skills and ability to manage both internal and external stakeholders. Able to “read between the lines” and adapt communication contextually to your audience.
• Comfortable adapting to an ambiguous and ever-changing environment and creating the structure and processes needed to prioritize and manage your workflow.

Who exceeds in this role?

• A team player who loves autonomy in their role with great collaboration and communication skills
• Someone who is curious, eager to learn and open to admitting mistakes #growthmindset
• Someone who exemplifies HEART
• Someone who is great at time management
• A problem solver with a consultative and strategic mindset
• Someone with a business and value-oriented mindset