Responsibilities
- Manage Team Leaders and project managers under supervision.
- Oversee team workload, assignments, and support needs.
- Maintain client relationships and ensure delivery of market research data and services.
- Monitor key performance indicators and update management accordingly.
- Provide training and development opportunities for team members.
- Communicate with clients and internal teams about milestones and hurdles.
- Set goals and conduct performance assessments for staff.
- Recognize and reward performance appropriately.
- Communicate company strategy to teams to drive success.
- Share best practices and contribute to process improvements.
- Lead team engagement activities and oversee career development plans.
Skills
- Managerial knowledge of specific department or function.
- Understanding of industry issues and internal relationships.
- Supervisory skills.
Experience
- Minimum 5 years in quantitative online and digital market research, including survey design and consultation.
- At least 2 years in managing complex market research operations in matrixed environments.
- Over 5 years in a business environment.
- Over 5 years of project management experience.
Benefits
- Work-life balance, medical benefits, retirement matching.
- Generous paid time off.
- Access to online training modules and personal development programs.
- Opportunity to work in a global, inclusive culture with growth prospects.
Dynata is committed to fostering an inclusive environment and encourages applications from diverse backgrounds. Accommodations are available upon request during the selection process.