Fully Remote Support Coordinator

American Income Life AO - Abimbola Balogun; Calgary; Remote; CAD 40,000 - 70,000; Full time

Job summary

An innovative company is looking for a Fully Remote Support Coordinator to deliver exceptional customer service from anywhere. This role is perfect for problem solvers with strong communication skills who thrive in a remote environment. You will engage with customers through various channels, developing expertise in products and troubleshooting inquiries effectively. Join a supportive and inclusive team culture that values career growth and offers ongoing training opportunities. If you're ready to take the next step in your career and make a positive impact, this position is an exciting opportunity for you.

Benefits

Health insurance

Retirement plans

Career growth opportunities

Ongoing training

Supportive team culture

Qualifications

• Strong communication skills and problem-solving abilities are essential.
• Experience in customer support or a similar role is preferred.

Responsibilities

• Provide professional customer support via email, phone, and live chat.
• Document customer interactions and contribute to service improvements.

Skills

Strong written and verbal communication skills

Problem-solving abilities

Analytical mindset

Experience in customer support

Ability to work independently

Tools

CRM systems

Support platforms

Job description

AO Globe Life is seeking a Fully Remote Support Coordinator to deliver top-tier customer service and support from anywhere. If you're a problem solver with strong communication skills, this is the perfect opportunity for you.

Why Join Us?

• Work from anywhere – 100% remote
• Competitive salary and benefits (health insurance, retirement plans, and more)
• Career growth opportunities with ongoing training
• Supportive and inclusive team culture

Responsibilities

• Provide professional customer support via email, phone, and live chat
• Develop expertise in our products and offer accurate solutions
• Troubleshoot and resolve customer inquiries effectively
• Document customer interactions and contribute to service improvements
• Collaborate with a dynamic remote team to ensure high-quality service

Qualifications

• Strong written and verbal communication skills
• Problem-solving abilities with an analytical mindset
• Experience in customer support or a similar role (preferred)
• Ability to work independently in a remote environment
• Familiarity with CRM systems and support platforms

Interview Process

• All interviews will be conducted via Zoom

Apply today and take the next step in your career with AO Globe Life!