Dinner Server Assistant - Part-Time

Hilton Worldwide, Inc.; Toronto; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hotel organization seeks a Dinner Server Assistant to support meal service and enhance guest experiences. The role involves expediting food, engaging with guests, and ensuring exceptional service during peak times. Ideal candidates will have restaurant experience, a positive attitude, and a flexible schedule.

Benefits

Competitive benefits package

Discounts on products and services

Qualifications

• Previous work experience in a restaurant/food and beverage setting.
• Flexible schedule - must work evenings, weekends, and public holidays.

Responsibilities

• Expedite food to tables ensuring guests receive the correct meal.
• Create authentic connections with guests through engaging conversations.
• Assist guests with inquiries in a pleasant, helpful manner.

Skills

Positive attitude

Interpersonal skills

Organization

Communication

Team player

Adaptability

Education

Smart Serve Certification

Job description

The Dinner Server Assistant supports the smooth execution of meal service during peak times in our restaurant, Frenchy Bar et Brasserie. A twist on French classic inspired cuisine, our sinfully delicious plates bring a new level of excitement to the table.

Working as a team, the Dinner Server Assistant plays an important role in providing exceptional service for our guests and members.

What will you be doing?

As a Dinner Server Assistant some of the key responsibilities you will perform at the highest levels are:

• Expedite food to tables ensuring guests receive the correct meal based on seating
• Create authentic connections in every interaction and elevate the guest experience through fun, engaging, and meaningful conversations with guests
• Demonstrate a complete knowledge and understanding of all steps of service
• Assist all guests with any inquiries or requests in a pleasant, helpful, and service-oriented manner

Additional Requirements

We are also looking for the following skills, knowledge, and behaviours:

• Previous work experience in a restaurant/food and beverage setting
• Positive attitude and excellent interpersonal skills
• Effective organization and communication skills
• Willingness to learn new concepts and ideas
• Team player focused on driving an exceptional guest experience
• Flexible schedule - must be able to work evenings, weekends, and public holidays
• Must be Smart Serve Certified

Hilton Values

Founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

• Living the Values
• Quality
• Productivity
• Dependability
• Customer Focus
• Teamwork
• Adaptability

What benefits will I receive?

You will be offered a competitive benefits package. As a team member, you will also become eligible to receive discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

ACCESSIBILITY

Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at [e-mail] or call 1-844-217-AODA.