Part Time Sales Ambassador- Park Royal

Lush North America; West Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading company in natural beauty is seeking a Part-Time Sales Ambassador in West Vancouver. The role involves driving sales, providing exceptional customer service, and fostering a fun and inclusive environment. Ideal candidates will have a passion for skincare and ethics, with flexibility for various shifts. Join a team that values diversity and community engagement!

Qualifications

• Excellent customer service skills required.
• Flexibility in a fast-paced environment.
• Knowledge and passion for skincare and ethics.

Responsibilities

• Drive sales and exceed goals using StoreForce.
• Deliver world-class customer experience.
• Maintain store organization and appealing visuals.

Skills

Customer Service

Flexibility

Knowledge of Skincare

Problem-Solving

Teamwork

Language Skills

Job description

Position: Part Time Sales Ambassador

Weekly hours: 20-29 hours

Interview Plan

Sales Ambassador

Sales Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations and product demonstrations. They cultivate strong team relationships and contribute to shop excellence in sales and operations. On the shop floor, they surpass daily sales goals while creating a fun, inclusive environment that encourages customer loyalty.

Empathize with customers by providing personalized product recommendations and sharing your knowledge to create memorable experiences. Making a positive impact on the world, one bar at a time, is at the heart of this role.

Responsibilities:

1. Sales and Customer Experience:
   • Driving Sales: Use StoreForce dashboard results and feedback to exceed sales goals. Take ownership of your results and contribute to the store’s overall sales growth.
   • Customer Experience: Deliver a world-class experience by listening attentively, asking open-ended questions, demonstrating product benefits, and leaving customers happier than when they arrived.
   • Building the Brand: Educate customers on our brand values, including fighting animal testing, ethical buying, and our commitment to sustainability. Promote community engagement through store events and initiatives.
   • Product Passion: Continuously expand your product knowledge to confidently recommend products suited to customer needs.
2. Team Involvement:
   • Development: Use available resources to improve sales techniques and product knowledge. Seek feedback and opportunities for growth.
   • Diversity, Equity, Inclusion, and Belonging: Foster open communication, respect diverse perspectives, and promote teamwork and inclusivity.
3. Operational Excellence:
   • Time and Attendance: Be punctual, reliable, and engaged. Keep updated with company news.
   • Visuals and Merchandising: Maintain an organized and appealing store environment.
   • Stock and Inventory: Adjust displays based on sales to enhance customer experience.
   • Policies and Procedures: Adhere to company standards for store operations, safety, and product integrity.

Qualifications:

Required:

• Excellent customer service skills
• Flexibility in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethics
• Availability for evenings, weekends, and holidays

Preferred:

• Experience with consultation-based service
• Problem-solving skills
• Teamwork experience
• Skincare or cosmetics background
• Cultural collaboration and DEIB training
• Language skills in Spanish, French, or others

Pay: $20 CAD

Good luck with your application! Follow us to learn more about working at Lush.