Electric Moon General Manager

Plant Riverside District; Belle River; On-site; CAD 40,000 - 70,000; Full time

Job summary

An inspiring opportunity awaits at a luxury boutique hotel collection! Join a dynamic management team dedicated to delivering exceptional dining experiences. As a key member, you'll oversee restaurant operations, ensuring top-notch guest service and satisfaction. Your leadership will foster a positive atmosphere, while your commitment to excellence will drive financial performance. This role offers a chance to make a significant impact in a vibrant environment, where creativity and service excellence are valued. If you are passionate about hospitality and eager to inspire others, this position is perfect for you.

Benefits

Marriott Employee Discounts Worldwide

Competitive Wage & Discretionary Bonus Program

Medical, Dental, Vision Insurance

Company-Sponsored Life Insurance

Short & Long-Term Disability Insurance

Tuition Reimbursement Program

401(K) with Discretionary Company Matching Contributions

Employee Assistance Program

Qualifications

• Strong customer service skills with a focus on guest satisfaction.
• Ability to lead and train service staff effectively.

Responsibilities

• Oversee daily restaurant operations and ensure guest satisfaction.
• Assist service staff during peak periods and handle guest complaints.

Skills

Customer Service

Team Leadership

Problem Solving

Job description

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants, and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture, and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers' learning, development, and well-being. We believe people want to be inspired!

Grand Performers may enjoy a range of benefits, including:

• Marriott Employee Discounts Worldwide
• Competitive Wage & Discretionary Bonus Program
• Medical, Dental, Vision Insurance
• Company-Sponsored Life Insurance
• Short & Long-Term Disability Insurance
• Tuition Reimbursement Program
• 401(K) with Discretionary Company Matching Contributions
• Employee Assistance Program

JOB SUMMARY

This individual is a member of the management team, overseeing the restaurant to ensure the guests receive the ultimate dining experience. Areas of responsibility include Restaurant/Lounge and In-Room Dining. Supervises daily restaurant operations, maintains sanitation standards, and assists service staff on the floor during peak meal periods. Strives to continually improve guest and Grand Performers’ satisfaction and maximize financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements the plan.

CORE RESPONSIBILITIES

• Guest service - 40%
• Acts as the guest service role model for the restaurant; sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on the quality of food and beverage, service