Administrative Support III

Alberta Health Services; Fort Saskatchewan; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a caring Public Health Team as an Administrative Support III, where you'll play a vital role in delivering family-centered health care. This position involves managing daily operations, greeting clients, and utilizing electronic medical records. You'll thrive in a dynamic environment, supporting services like Immunization and Health Promotion. If you have a passion for public health and excellent administrative skills, this is your chance to make a meaningful impact in the community. Enjoy a fulfilling career with opportunities for growth and development in a supportive team atmosphere.

Qualifications

• Completion of Grade 12 or equivalent required.
• Formal medical office administration education preferred.

Responsibilities

• Support daily operations of Public Health services.
• Manage phone calls, schedule appointments, and perform data entry.

Skills

Effective communication skills

Knowledge of health databases

MS Office Suite

Administrative support

Education

Completion of Grade 12 or equivalent

Formal medical office administration education

Tools

Electronic medical records systems

Scheduling systems

Job description

Opportunity Overview:

We are seeking a caring and detail-oriented individual to join our Public Health Team at FSHC. This Administrative Support III position is a key member of the public health team that provides integrated, family-centered public health care. Our team offers services such as Immunization, Maternal Newborn Health, Well Child Clinic, School Health, and Health Promotion.

Position Responsibilities:

• Support daily operations of Public Health services, including greeting clients, managing phone calls, scheduling appointments, data entry, records management, and anticipating client needs.
• Proficient use of electronic medical records and scheduling systems.
• Perform administrative duties independently within a team environment.

Work Environment & Physical Requirements:

• Work in a loud, chaotic, busy environment with clients of all ages.
• Ability to carry up to 25 lbs. of equipment and perform repetitive movements for a 7.75-hour shift, including sitting, standing, and bending.
• Adhere to hand hygiene protocols, including use of hand sanitizer and antibacterial soap.

Additional Details:

• Location: Fort Saskatchewan Health Centre
• FTE: 0.80
• Shift Pattern: Days, Evenings, Weekends
• Salary Range: $23.53 - $28.60 per hour
• Posting End Date: 15-MAY-2025
• Available from: 16-JUN-2025

Minimum Qualifications:

• Completion of Grade 12 or equivalent.

Preferred Qualifications:

• Formal medical office administration education or equivalent experience.
• At least 1 year recent experience in an administrative support role within Public Health or Schools.
• Effective communication skills and experience working with diverse communities.
• Knowledge of health databases and MS Office Suite.
• Ability to work in a fast-paced environment with minimal supervision.

Additional Preferences:

• Valid driver's license and reliable vehicle.
• Awareness of social determinants of health.
• Non-violent crisis intervention training and BLS certification preferred.