OT Network Shopfloor Engineer

Pratt & Whitney; Longueuil; On-site; CAD 60,000 - 100,000; Full time

Job summary

Une entreprise innovante dans le secteur aérospatial recherche un Technicien du réseau OT en salle de production pour rejoindre son équipe dynamique. Ce rôle essentiel implique la configuration et la gestion des systèmes informatiques sur le terrain de production, ainsi que la collaboration avec des fournisseurs de services pour garantir un fonctionnement optimal. Vous aurez l'opportunité de travailler dans un environnement stimulant, propice à l'innovation et à la transformation numérique. Si vous êtes passionné par le service client et que vous aimez travailler en équipe, cette position est faite pour vous. Rejoignez-nous pour faire une différence chaque jour.

Benefits

Plans de retraite et d'épargne avec contributions de l'employeur

Assurance groupe

Opportunités d'avancement de carrière

Programmes de reconnaissance

Programmes de santé et de bien-être

Clubs récréatifs et sportifs

Installations de garde d'enfants à proximité

Transports accessibles et stationnement gratuit

Qualifications

• Minimum 4 ans d'expérience en support IT.
• Connaissances en gestion des points de terminaison et des serveurs.
• Compétences en dépannage et support technique avancé.

Responsibilities

• Configurer et gérer des ordinateurs de bureau et portables sur le terrain de production.
• Fournir un support technique de premier et deuxième niveau.
• Automatiser les processus de déploiement à l'aide de scripts.

Skills

Support en environnement IT

Gestion des points de terminaison et des serveurs

Scripting et Infrastructure as Code (IaC)

Compétences en réseau (Cisco)

Connaissances en sécurité (Active Directory)

Compétences en dépannage avancé

Compétences en communication

Education

Études en informatique ou équivalent

Certification Microsoft Certified Professional (MCP)

Certification A+

Tools

Outils de gestion des systèmes Windows

Logiciels de gestion des actifs

Outils de CI/CD

Job description

Date Posted: 2025-05-08

Country: Canada

Location: LOC13052 1000 Boul Marie Victorin, Longueuil, Quebec, J4G 1A1, Canada

Job Title: Technicien du réseau OT en salle de production

About Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC) is a global leader in the aerospace industry, based in Longueuil, Quebec. We develop next-generation engines for the largest fleet of business, general aviation, and regional aircraft and helicopters worldwide.

With nearly 100 years of innovation, we have advanced engine development supporting cargo transportation, wildfire suppression, and passenger travel.

An Employer of Choice

Recognized as one of Canada's Top 10 Employers in 2025 by Forbes, and ranked #1 in the aerospace and defense sector in Canada, our headquarters is among Montreal's top employers, reaffirming our reputation as a preferred employer regionally and globally.

Why Join Our Digital Technology Team?

We are undergoing a digital transformation, redefining work processes, enhancing operations, and transforming our products and services to improve employee and customer experiences.

As a member of this team, you will work with advanced tools, automate processes, and innovate across functions, contributing to our technological leadership and digital solutions.

Position Overview

Our mission is to ensure the safety, availability, reliability, and compliance of our manufacturing infrastructure through top-tier design, maintenance, and support. We aim to foster a productive, sustainable, and growth-oriented environment. If you are passionate about customer service and thrive in onsite collaboration, we encourage you to apply.

Daily Responsibilities

• Configure, deploy, support, and manage desktops and laptops on the production floor.
• Partner with managed service providers to standardize hardware and software, ensuring optimal equipment uptime.
• Manage daily digital technology services, including Windows system administration, monitoring, updates, patch management, and email system administration.
• Provide first and second-level support, including evaluation, consulting, and solution implementation.
• Respond to daily and weekly technical support requests across a range of issues.
• Maintain hardware and software according to digital technology guidelines and business needs.
• Automate deployment processes using scripting.
• Follow documented processes and procedures accurately.
• Implement and support PC application software, develop standard software, and provide related support.
• Monitor systems daily, verify hardware and system integrity, review logs, and ensure scheduled tasks like backups are completed successfully.

Success Factors

• At least 4 years of support experience in an IT environment.
• Experience with endpoint and server management.
• Software packaging, integration, delivery, and asset management skills.
• Scripting and Infrastructure as Code (IaC) knowledge is a plus.
• Networking skills (e.g., Cisco).
• Security knowledge (Active Directory, patches, updates).
• Experience with CNC industrial machines is a major asset.

Education & Certifications

• Studies in computer science or equivalent.
• Microsoft Certified Professional (MCP).
• Security certifications are an asset.
• Minimum A+ certification.
• Knowledge of networking.

Skills

• Excellent organizational skills.
• Ability to prioritize and manage risks.
• Advanced troubleshooting and technical support skills.
• Good communication skills.
• Ability to visualize and diagram environments.
• Team-oriented mindset.
• Experience with software integration and CI/CD.
• Proactive and forward-thinking attitude.
• Leadership qualities.
• Understanding of Agile methodologies.
• Knowledge of obsolete OS/hardware is a plus.

This position requires working in a French-speaking environment but demands excellent English skills for reading technical documentation, communicating with international clients, suppliers, and colleagues.

What We Offer

• Retirement and savings plans with employer contributions.
• Group insurance.
• Career advancement opportunities.
• Recognition programs.
• Health and wellness programs, including telemedicine.
• Recreational and sports clubs.
• Nearby childcare facilities.
• Accessible transportation and free parking.

Working at Pratt & Whitney Canada

We promote diversity and consider all qualified candidates. Our work combines passion, precision, and innovation to produce the world's most reliable aircraft engines, contributing to safety, commerce, community, and freedom.

Join us and make a daily difference. Are you ready to excel?

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