Analyst - Control Management

American Express; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company where you can make a significant impact in operational risk management. As an Analyst in the ICS Control Management team, you will collaborate across business units to ensure effective risk governance while developing innovative solutions tailored to customer needs. This role offers an exciting opportunity to grow your career in a supportive environment that values diversity and inclusion. With competitive salaries, bonuses, and comprehensive benefits, you will thrive in a workplace that prioritizes your well-being and professional development.

Benefits

Competitive Salaries

Bonuses

Comprehensive Health Benefits

Flexible Working Options

Parental Leave

Career Development Opportunities

Qualifications

• 1-2 years of experience in operational risk management or internal audit.
• Understanding of operational risk lifecycle activities.
• Experience with process governance and compliance.

Responsibilities

• Assist in executing operational risk management plans and control gap resolution.
• Monitor KRI limits and manage operational risks within thresholds.
• Support implementation of the operational risk framework.

Skills

Operational Risk Management

Internal Audit

Project Management

Communication Skills

Analytical Skills

Education

Bachelor's degree in Finance

Bachelor's degree in Business

Bachelor's degree in Risk Management

Job description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues committed to supporting our customers, communities, and each other. Here, you'll learn and grow, creating a career journey that's unique and meaningful to you with benefits, programs, and flexibility supporting your personal and professional development.

At American Express, your contributions, leadership, and impact are recognized. Everyone has the opportunity to share in the company's success. Together, we strive to uphold our company values and our promise to deliver the world's best customer experience daily, in an environment where everyone is seen, heard, and belongs.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

International Risk and Controls is part of International Card Services (ICS), which covers all issuing functions across 28 international markets excluding the US. ICS issues products to our Consumer and Commercial customers and is vital to American Express's global growth strategy, offering differentiated, innovative products tailored to customer needs. The organization helps manage risk, respond to regulation, and develop new products while fostering effective partnerships across stakeholders.

The ICS Control Management Legal Entity Canada Market Team provides strategic operational risk advisory to ensure an effective control environment that meets operational risk obligations for the Legal Entity. The Analyst role focuses on embedding control management into daily operations, requiring collaboration across multiple business units, functions, and geographies.

The Analyst, ICS Control Management Canada Market Legal Entity will:

1. Assist in executing operational risk management plans, including guidelines, project plans, and control gap resolution.
2. Monitor issues related to KRI limits and risk appetite to manage operational risks within thresholds.
3. Support the implementation of the operational risk framework for effective decision-making.
4. Facilitate understanding and use of risk governance frameworks across BUs through communication.
5. Help with basic reporting, approvals, exceptions, and change activities for the BU.
6. Ensure regulatory changes are integrated into the risk framework and training materials.
7. Support Legal Entity Governance & Operational Risk committees, including preparing materials and documenting risks and decisions.
8. Share insights and best practices within the team and across the Legal Entity.

Required Qualifications:

• 1-2 years of experience in operational risk management or internal audit.
• Understanding of operational risk lifecycle activities.
• Project management, communication, and interpersonal skills.
• Experience with process governance and compliance with policies and standards.
• Analytical skills to evaluate data, trends, and risk scenarios.

Preferred Qualifications:

• Bachelor's degree in Finance, Business, Risk Management, or related; advanced degrees or certifications are a plus.
• Experience in KRI management, operational risk frameworks, or risk procedures.

We support our colleagues with benefits that promote holistic well-being, including competitive salaries, bonuses, financial and retirement support, comprehensive health benefits, flexible working options, parental leave, wellness centers, counseling, and career development opportunities.

American Express is committed to an inclusive, accessible environment, treating all applicants and employees with dignity and respect, regardless of age, sex, sexual orientation, gender identity, race, religion, disability, or other protected factors. If you need accommodations due to a disability, please contact the Recruiter.

Employment is contingent upon successful background verification, as per applicable laws.