Telecommunications Billing Administrator to support business users in procuring and managing mo[...]

S.i. Systems; Regina; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Telecommunications Billing Administrator to manage mobile communication services in a remote environment. The role involves supporting business users, optimizing billing, and coordinating with vendors. Ideal candidates will have experience in telecom management and proficiency in TEM tools.

Qualifications

• 2+ years of experience managing telecom services.
• Familiarity with TEM tools.
• Experience with multi-carrier clients.

Responsibilities

• Support business users with telecom and mobility services.
• Manage wireline and wireless billing.
• Conduct monthly optimizations and savings reporting.

Skills

Telecommunication and mobility services management

Telecom Expense Management (TEM)

Vendor coordination

MS Office proficiency

Tools

Tangoe

Job description

Our client is seeking a Telecommunications Billing Administrator to support business users in procuring and managing mobile communication services in an enterprise environment.

Location: Remote

Must Have:

• 2+ years of experience managing telecommunication and mobility services
• Familiarity with Telecom Expense Management (TEM) tools and platforms (e.g., Tangoe)
• Experience supporting billing and services for multi-carrier clients
• Experience coordinating between vendors, accounts payable, and business users to resolve issues
• Proficient in MS Office skills

Nice to Have:

• Experience supporting employee pricing programs

Responsibility Highlights:

• Support business users with telecom and mobility, including contracting coordination, account consolidation, and billing optimization
• Provide white glove user support for executive leadership traveling internationally
• Manage wireline and wireless billing through contracted services or portals, working with vendor teams, Accounts Payable, and business users to resolve issues
• Make contract plan changes to resolve issues or optimize billing
• Conduct monthly optimizations and savings reporting
• Manage mobility and telecom vendor relationships, engagement, QBRs, contracts, or AP escalations