Moncton Indigenous Patient Navigator (IPNM) (N-B) PCN 1156041

Horizon Health Network; Moncton; Remote; CAD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking healthcare organization as an Indigenous Patient Navigator, where you will play a pivotal role in enhancing the healthcare experience for Indigenous clients. This position offers the chance to advocate for culturally safe care, facilitate access to vital services, and promote understanding of Indigenous health practices. You will work collaboratively with healthcare providers and community members, ensuring that clients receive the support they need to thrive. With a commitment to diversity and inclusion, this role allows you to make a meaningful impact on the lives of individuals and families in the community, all while enjoying the beautiful surroundings of New Brunswick.

Benefits

Competitive salary

Paid time off

Sick benefits

Employer contributions to pension plan

Remote work policy

Qualifications

• 1-3 years of experience in Indigenous health or social programming.
• Knowledge of Indigenous health programming and demographics.

Responsibilities

• Support Indigenous client care using a Two-Eyed Seeing approach.
• Engage with clients to enhance their hospital experiences.
• Facilitate access to cultural and spiritual resources.

Skills

Indigenous health experience

Advocacy skills

Mediation and conflict resolution

Interpersonal skills

Cultural safety understanding

Ability to speak Wolastoqey or Mi’kmaq

Education

Undergraduate degree in health or social sciences

Certifications in trauma-informed care

Tools

Microsoft Office

Job description

Life-Changing Opportunity: Indigenous Patient Navigator at Horizon Health Network

Horizon Health Network in beautiful New Brunswick is seeking an Indigenous Patient Navigator to join our team. This role involves acting as a resource and point of contact for Indigenous clients, their families, healthcare providers, and community members to ensure culturally safe, client-centered care. The navigator will facilitate access to services, assist with discharge planning, and foster an environment that supports traditional Indigenous healing practices using a Two-Eyed seeing approach. The goal is to improve access to appropriate care, increase client capacity, and strengthen connections to support stability and well-being.

Why Work Here

Working for Horizon offers an east coast lifestyle and the opportunity to make a significant impact in the lives of New Brunswickers. Benefits include a competitive salary, paid time off, sick benefits, employer contributions to the government pension plan, and a remote work policy. Horizon is dedicated to fostering a diverse and inclusive environment that supports safe, equitable, and quality patient care for all, regardless of race, ethnicity, social background, religion, gender identity or expression, age, disability, or sexual orientation.

Who You Are

• 1-3 years of recent experience in Indigenous health or social programming
• Experience advocating for clients and working in fast-paced, evolving settings
• Proficiency in Microsoft Office applications
• Strong mediation, conflict resolution, and interpersonal skills
• Knowledge of Indigenous healing practices, person-centered care, and ability to facilitate smudging ceremonies
• Understanding of Indigenous health programming at various levels and knowledge of local Indigenous demographics, languages, cultures, and traditions
• Ability to speak Wolastoqey or Mi’kmaq is an asset
• Understanding of cultural safety, Two-Eyed seeing, and systemic issues affecting Indigenous health
• Must be of Indigenous descent
• Ability to work independently, make decisions, and travel as needed
• Valid driver’s license and vehicle

Education and Experience

• Undergraduate degree in health or social sciences preferred
• Additional certifications in trauma-informed care, birthing or death doula, or willingness to obtain them
• Experience with Indigenous programming or community connections is considered an asset

Key Responsibilities

• Support a Two-Eyed Seeing approach to Indigenous client care
• Engage with Indigenous clients and families to enhance hospital experiences
• Provide advocacy, health literacy, and empower clients in health decisions
• Facilitate access to cultural, spiritual, and linguistic resources
• Support hospital staff awareness of Indigenous resources through education and mentoring
• Participate in case conferences and discharge planning
• Document accurately in patient records
• Collaborate with community stakeholders for seamless care transitions
• Maintain awareness of Indigenous community resources and develop informational materials
• Conduct education sessions on Indigenous health for staff and partners
• Promote understanding of cultural safety and anti-racism initiatives
• Assist patients with the complaints process and complete workload reports

Application Process

Interested? Apply today at MyHorizonCareer.ca/management-business-professionals/. We thank all applicants; only those selected for further consideration will be contacted. We encourage all qualified applicants to apply, as equivalent education, training, and experience will be considered.

Diversity Commitment

Horizon is dedicated to fostering a diverse and inclusive environment for our employees and patients. We support a healthcare system that respects and supports all individuals regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation, aiming for safe and equitable patient care.