Grocery Manager

No Frills; West Kelowna; On-site; CAD 37,000 - 56,000; Full time

Job summary

Join a leading grocery retailer as a manager in West Kelowna, where you will lead a team, manage store operations, and ensure excellent customer service. This role offers career growth and competitive benefits while promoting a culture of diversity and inclusion.

Benefits

Career growth

Comprehensive training

Competitive benefits

Qualifications

• Preference for 2 years of management experience.
• Excellent communication skills.
• Ability to manage people and work independently.

Responsibilities

• Train staff on policies and procedures.
• Handle customer complaints efficiently.
• Manage product receiving and handling.

Skills

Communication

Customer-focused mindset

Management

Independence

Job description

Come make a difference in communities across Canada, where authenticity, trust, and making connections are valued. Join us as we shape the future of Canadian retail together. Our commitment to positively impacting the lives of all Canadians provides employees with a range of opportunities and experiences to help Canadians Live Life Well.

At No Frills, we succeed through collaboration and commitment, setting high standards for ourselves and those around us. Whether you're starting your career, re-entering the workforce, or seeking a new job, this is the place where you belong. We have opportunities for hardworking, enthusiastic, and reliable people like you.

Responsibilities:

1. Properly train staff to understand policies and procedures and communicate effectively with customers.
2. Schedule the department appropriately to meet business needs.
3. Handle customer complaints efficiently and properly.
4. Comply with all Health and Safety and Food Safety policies within the store and ensure staff adherence.
5. Train and motivate staff.
6. Delegate and prioritize workload for staff.
7. Effectively merchandise advertising and promotional programs.
8. Recommend achievable and aggressive sales goals.
9. Maintain up-to-date knowledge of market trends and competitor activities.
10. Manage product receiving, storing, and handling to ensure efficiency.
11. Ensure proper product rotation and signage for displays to enhance sales and profits.
12. Maintain pricing integrity.
13. Be accountable for the store in the absence of the Franchisee, including key carrying and alarm responsibilities.
14. Perform other duties to ensure courteous service, competitively priced products, and store hygiene standards.

Qualifications/Experience:

1. Preference for 2 years of management experience.
2. Understanding of critical success factors for the No Frills discount food store concept focused on low price image.
3. Knowledge of the produce department’s impact on store performance, including merchandising, inventory management, invoice checking, and cleanliness standards.
4. Excellent communication skills.
5. Customer-focused mindset.
6. Ability to manage people and work independently with minimal direction.
7. Solid knowledge of produce operations and products.
8. Open availability and flexibility to work days, nights, weekends, and holidays as needed.

We are committed to sustainability and social impact through our focus on Environment, Sourcing, and Community. Our CORE Values—Care, Ownership, Respect, and Excellence—guide our decisions and are embodied in our Blue Culture. We offer career growth, comprehensive training, flexibility, and competitive benefits, making us one of Canada's top employers.

If your experience aligns with these requirements, we encourage you to apply regardless of whether you meet every criterion. We value diverse perspectives and experiences to enrich our team.

We prioritize diversity, equity, and inclusion, creating accessible environments for all employees, candidates, and customers. Accommodation requests due to disability can be made at any stage of the application or employment process.

Please Note: Candidates aged 18 or older must complete a criminal background check, details of which will be provided during the application process.

Note: This employer is an independently owned franchise licensed to use the "No Frills" trademark by Loblaws Inc. Employees hired are employed by the franchisee, not Loblaws Inc. or its affiliates.

Hiring Range: $37,500 - $55,300 per year. Compensation may vary based on experience, knowledge, and location.