Stand Lead - Budweiser Stage

Legends; Ontario; On-site; CAD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a Stand Lead for a part-time seasonal role at a prominent venue in Toronto. This position involves overseeing operations, managing staff, and ensuring exceptional customer service during events. The ideal candidate will have supervisory experience and a valid Smart Serve certification. With a focus on teamwork and operational excellence, this role offers a unique opportunity to contribute to memorable experiences at a renowned entertainment venue. If you thrive in dynamic environments and are passionate about delivering top-notch service, this role is perfect for you.

Qualifications

• Must be at least 18 years of age and have a valid Smart Serve.
• Previous supervisory experience is required.

Responsibilities

• Ensure smooth operation of the designated location.
• Supervise staff and maintain stock levels.
• Conduct pre-event team meetings and manage inventory.

Skills

Supervision

Customer Service

Inventory Management

Education

Smart Serve Certification

Job description

Company Overview:

Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Position Overview:

This is a part-time seasonal position at the Budweiser Stage in Toronto, Ontario. Employment will last until mid to late October and the hours will vary weekly. Shifts are usually on evenings throughout the week, with a few full-day events scheduled.

Listed are some of the key responsibilities and duties required of a Stand Lead:

• Stand Leads are responsible for ensuring the overall smooth operation of their designated location.
• Maintaining stock levels and following the necessary ordering procedures when required.
• Required to instruct, direct, and supervise all staff working in the designated location to ensure all duties are being performed according to set policies and standards and health and safety, along with maintaining the highest possible customer service standards.
• Required to count opening and closing inventory efficiently.
• Maintaining all required paperwork such as employee timesheets, temperature control logs, ordering forms, stand sheets, transfer sheets, etc.
• Must conduct pre-event team meetings with employees at their designated location. Communicating event information, observations from previous events, and directions on various areas of Employee Standards.
• At the end of the event, the Stand Lead must take completed stand sheets to the office for close out. If there are any discrepancies the Stand Lead must return to their location for a recount.

Required Qualifications:

• Must have a valid Smart Serve and be at least 18 years of age to handle alcohol legally.
• Previous experience supervising employees.
• Must be able to work days, evenings, and weekends when needed.

Please attach a resume when applying.