Assistant Restaurant Manager - The Wickaninnish Inn

Relais & Châteaux; Tofino; On-site; CAD 55,000 - 59,000; Full time

Job summary

An established industry player on the stunning West Coast of Vancouver Island seeks a passionate Assistant Restaurant Manager. This role offers the opportunity to thrive in a supportive environment, delivering exceptional guest experiences while upholding high service standards. Join a dedicated team committed to excellence in hospitality, where your contributions will make a lasting impact. With breathtaking views and a focus on Canadian cuisine, this position invites you to grow your career in a renowned fine dining setting. If you are ready to embrace a culture of belonging and innovation, this is the perfect opportunity for you.

Benefits

Employment Benefits

Supportive Work Environment

Opportunities for Growth

Qualifications

• Previous management experience in a high-end establishment.
• Passion for wine and spirits; Sommelier certification is an asset.

Responsibilities

• Ensure efficient, personalized guest service exceeding standards.
• Assist with planning and evaluation of restaurant operations.

Skills

Management Experience

Wine and Spirits Knowledge

Guest Service

Operational Procedures

Education

Hospitality Management Education

Sommelier Certification (ISG/WSET 2)

Valid Serving It Right Certification

Tools

Silverware POS System

Job description

Company Description

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island, creating world-renowned guest experiences since 1996.

Situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on visionary leadership, our dedicated team, and unwavering passion. We deliver the highest service standards in an engaging and supportive work environment.

Discover why working at the Wickaninnish Inn will transform your career and offer you the opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers

Job Description

Join our Restaurant Team as an Assistant Restaurant Manager, where you will have the opportunity to learn and grow within a Relais & Châteaux property, recognized by Forbes, Michelin (Two Keys), AAA 4-Diamond, and T&L’s World's Best Hotel.

We foster a culture of belonging where every individual is valued. Our supportive environment aims to deliver excellence to our guests, uphold sustainability practices, and create a lasting legacy for our communities.

Our food & beverage venues reflect rustic elegance and breathtaking views, emphasizing Canadian cuisine under the leadership of our Executive Chef and our award-winning wine and spirits program. We seek a passionate hospitality professional experienced in service nuances, dedicated to building a professional team that offers an educated and approachable fine dining experience on the West Coast.

As an Assistant Restaurant Manager, you will:

• Ensure efficient, personalized guest service that exceeds Relais & Châteaux, AAA 4 & 5 Diamond, and Forbes standards.
• Assist with planning, organization, direction, control, and evaluation of operations across The Pointe Restaurant, On The Rocks Bar, Private Bar, Room Service, and Driftwood Café.
• Determine service offerings and implement operational procedures.
• Manage HR functions including hiring, training, development, and employee reviews.
• Set staff work schedules and monitor performance.
• Control inventory, manage weekly orders, and help meet financial goals, analyzing monthly results.
• Ensure guest satisfaction by resolving complaints efficiently.
• Manage team meetings and cover management meetings in the absence of the Restaurant Manager.

Qualifications

Our ideal candidate embodies West Coast culture and a commitment to hospitality and excellence. They will have:

• Previous management experience in a high-end, standards-driven establishment.
• Passion for wine and spirits; Sommelier (ISG/WSET 2) certification is an asset.
• Hospitality or food and beverage management education; college or equivalent.
• Valid Serving It Right Certification.
• Knowledge of Silverware POS system is an asset.
• A willingness to learn and grow with the team.
• An eye for detail and a passion for guest service.
• Professional, positive attitude, punctuality, and dedication.
• A calm, polite, and composed demeanor.
• Innovative ideas for ongoing improvement.
• Ability to commit to the position for at least 2 years.

Salary/Wage: $55,000 - $59,000 per year.

Additional Information

We value mutual appreciation and the experience you bring. Benefits and privileges are available to support your work at the Inn. Employment Benefits

By submitting an application, you confirm that the information provided is accurate. Due to high volume, we will only respond directly if your profile matches our current openings.