Floor Supervisor - Full-Time - TOMMY HILFIGER

PVH Corp.; Halton Hills; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Floor Supervisor where you will play a crucial role in driving sales and enhancing customer experiences. This position involves supporting the Store Manager in all store operations, from managing staff to ensuring the store's visual appeal. You will lead a dynamic team, foster a positive work environment, and implement effective merchandising strategies. With a focus on professional growth and teamwork, this role offers an exciting opportunity to contribute to a globally recognized lifestyle brand. If you are passionate about retail and leadership, this could be the perfect fit for you.

Qualifications

• Experience in retail management and customer service is essential.
• Strong leadership skills to motivate and develop team members.

Responsibilities

• Assist Store Manager in daily operations and team management.
• Maximize sales and ensure compliance with company standards.

Skills

Customer Service

Team Leadership

Communication Skills

Time Management

Problem Solving

Education

High School Diploma

Retail Management Experience

Tools

Inventory Management Systems

Point of Sale Systems

Job description

Floor Supervisor - Full-Time - TOMMY HILFIGER

Apply locations Halton Hills, ON, Canada time type Full time posted on Posted Yesterday job requisition id R48770

Be part of an iconic story.

TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.

FLOOR SUPERVISOR

REPORTS TO: Store Manager

SUMMARY: The Floor Supervisor’s primary function is to assist and support the Store and Assistant Manager in all aspects of the store, including all personnel, product, merchandising, and visual functions, business processes and results for the store. Assist management with recruiting, training and development of associates.

OVERALL RESPONSIBILITIES

• Direct and motivate the store team to provide service in accordance with the TH Customer Service program, generate sales and profit, minimize losses and ensure the store is visually distinctive and impeccably maintained.
• Maximize Associate productivity, ensure compliance and consistent execution of company standards and Policy & Procedures as well as create an environment which is results driven.
• Assist in the development of associates through feedback, coaching and training.
• Demonstrate effective written and verbal communication skills.
• Develop proficiency in all operational policies and procedures.
• Manage time and prioritize tasks.

MANAGERIAL RESPONSIBILITIES:

• Maximize sales by ensuring TH Customer Service program is being executed to standard as well as ensuring merchandise styles and sizes are well represented on the sales floor.
• Assist with training, developing and executing S.G.M. and TH Customer Service.
• Communicate statistical results and identify business needs.
• Communicate with team at Take 5 meetings, regarding individual sales performance, and other key performance indicators such as UPT, conversion, store results, product sales and other information to help them provide great service and achieve goals.
• Assist with training, monitoring and executing Direct Replenishment and Recovery process.
• Recognize problems, analyze causes, and generate alternatives and solutions.
• Represent the TH image through personal and professional appearance.

OPERATIONAL RESPONSIBILITIES:

• Understand and comply with all company policy, procedures and operations.
• Receiving and processing shipments and transfers.
• Follow Inventory Shrinkage Improvement Program.
• Assist to ensure store has all necessary tools (i.e. supplies, resources, binders, posters, etc.) and knowledge of how to use them adequately.
• Maintain the highest level of security and safety awareness within the store.
• Store opening and closing.
• Able to lift a minimum of 40 pounds and able to stand for long periods of time.

LEADERSHIP RESPONSIBILITIES:

• Work with store management to source the best talent through networking and recruitment, interviewing, hiring and orientation process. Identify new hires who possess skills representative of the TH Brand and image.
• Assist in the development of all associates to be knowledgeable in areas of product and sales by communicating openly, honestly, and constructively.
• Create energy, excitement and recognition around team and individual accomplishment and successes.
• Participate and assist the Store Manager in weekly management meetings and quarterly staff meetings.
• Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
• Demonstrate teamwork and lead by example within store.

MERCHANDISING & VISUAL RESPONSIBILITIES:

• Assist in making business decisions based on current sell-through strategies.
• Maintain elevated store presentation by training and overseeing standards as defined by brand standards and company directives with an eye for detail.
• Keep management informed of all merchandise and visual related issues.
• Execute markdowns and re-merchandise, as needed.
• Maintain store organization fixtures/hardware/general cleanliness.

About PVH:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.

About Us

We are brand builders who focus our passion and creativity to build Calvin Klein and Tommy Hilfiger into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.