medical administrative assistant

Cambridge Centre Dental Care; Cambridge; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in dental care is seeking a dedicated administrative professional to join their team. This role involves engaging with patients, managing appointments, and ensuring the smooth operation of office procedures. The ideal candidate will thrive in a fast-paced environment, showcasing their excellent communication skills while maintaining a high level of accuracy and attention to detail. With a commitment to client satisfaction, this position offers an opportunity to make a significant impact in a supportive and dynamic workplace. If you are organized, reliable, and eager to contribute to a caring team, this role is perfect for you.

Qualifications

• 1-2 years of experience in an administrative role with a focus on customer service.
• Strong knowledge of MS Office tools for documentation and communication.

Responsibilities

• Interview patients and manage appointment scheduling.
• Maintain filing systems and perform data entry tasks.
• Provide excellent customer service and manage confidential records.

Skills

Customer Service

Attention to Detail

Interpersonal Skills

Data Entry

Excellent Oral Communication

Excellent Written Communication

Flexibility

Judgement

Education

Secondary (high) school graduation certificate

Tools

MS Word

MS Excel

MS Windows

MS Outlook

Job description

Overview

Languages: English

Education: Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Interview patients to obtain case histories
• Schedule and confirm appointments
• Complete insurance and other claim forms
• Maintain filing system
• Order supplies and maintain inventory
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Perform data entry
• Provide customer service

Experience and Specialization

• Computer and technology knowledge: MS Word, MS Excel, MS Windows, MS Outlook

Area of Work Experience

• Correspondence
• Invoices
• Reports and records

Additional Information

Security and Safety

• Bondable

Transportation/Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player

Employment Groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for Persons with Disabilities
• Support for Newcomers and Refugees
• Support for Youths
• Support for Veterans
• Support for Indigenous People
• Support for Mature Workers
• Supports for Visible Minorities

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Administrative

Industries: Dentists