Quality Assurance Technician

MOBIS Parts Canada
Location: Markham
Position: Quality Assurance Technician
Number of positions: 1

About MOBIS Parts Canada (MPCA):
MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry, specializing in the distribution of parts for Hyundai Motor Company and Kia Motors. With a strong commitment to collaboration, ingenuity, and a promise to bring safety and happiness to our customers, MPCA is dedicated to constant evolution and the development of cutting-edge technologies.

Headquartered in Seoul, Korea, MOBIS operates in approximately 40 countries worldwide, and has significantly expanded its presence in Canada.

At MOBIS we encourage individuals to take on new challenges and drive innovation, helping us maintain a global competitive edge through product quality and customer value.

Background of MPCA:

2016: MPCA transitioned to a newly built 550,000 sq. ft. facility in Markham, ON, marking a significant milestone in the company's growth and expansion.

2023: MPCA further expanded by opening the ADC (Alberta Distribution Center) facility in Calgary, continuing to strengthen its presence across Canada.

What MPCA Has to Offer:

1. Flexible & Collaborative Work Environment: A dynamic and fast-paced workplace that encourages teamwork, innovation, and a flexible work culture.
2. Professional Development Opportunities: Numerous opportunities for employees to grow and enhance their skills, both personally and professionally.
3. Exciting Company Events: Engage in company events that foster company culture and provide a great opportunity for team bonding.
4. Employee & Family Car Discounts: Special rates on Mobis vehicles for employees and their families, offering great value.
5. Competitive Benefits & Compensation Package: A comprehensive package that includes employer-paid benefits, competitive salaries, and a company-matched RRSP plan to secure your financial future.
6. And Much More: Additional perks and opportunities that make working at MPCA a rewarding experience.

Position Summary:
Reporting to the Quality Assurance and Warranty Supervisor, the Quality Assurance Technician conducts hands-on installations, design evaluations of prototype/production automotive accessories and is responsible for the documentation/validation of all required PPAP steps. This role works in both an automotive shop and office environment, liaising with suppliers, customers, and internal members to ensure all support and progression of quality and warranty topics.

Key Accountabilities:

• Conduct installations and/or assessments on automotive accessories for new developments, carryover validations and quality related concerns; provide quality insight and feedback.
• Validate PPAP documentation for all new projects and changes.
• Ensure the timely completion of tasks through efficient management of time and resources.
• Prioritize tasks with the Accessory Development team, suppliers and involved parties to ensure project timelines remain on track; identify and escalate risks based on internal or external factors.
• Participate in update meetings and report on project status and timelines related to PPAP package, including instruction sheets, PSW status, fitment checks/approvals/revisions.
• Investigate and address concerns/inquiries by reviewing feedback, cross-checking documentation and samples, reviewing physical parts and/or coordinating with suppliers; document and respond effectively and accurately to maintain high standards of customer service excellence.
• Reduce defect rate and warranty costs by ensuring products are developed to the highest quality standards and all support resources (such as fitment and dimensional reports, service/replacement parts list, instructions) are well maintained, organized and readily available.
• Coordinate and document the maintenance of shop facilities and equipment.
• Track inventory of shop supplies/tools and coordinate the timely replenishment of materials.
• Maintain and catalogue samples and prototypes in an organized and presentable manner.
• Give technical advice to internal staff members and support management in any other functions.
• Other duties as assigned.

Required Competencies:

• Minimum of 5 years of experience in the automotive service or repair industry.
• Post-secondary diploma/degree in automotive, quality, engineering or a related field.
• Must possess a valid G-class Driver's license with a clean driving record.
• Hands on automotive service experience required.
• Valid Class "310S" or higher mechanics license is an asset.
• Ability to stay organized and productive while focusing on multiple projects.
• Deep understanding of manufacturing standards, processes and controls.
• High level of planning and problem solving skills related to vehicle systems and schematics in order to diagnose and repair vehicles and related problems.
• Proficient with computers and MS Office (Excel, PowerPoint, Outlook), CAD proficiency is an asset.
• Excellent verbal and strong written skills in English; Bilingual (French) is an asset.
• Must be customer service focused and team orientated with a positive and professional approach.
• Experience installing accessories and some knowledge of PPAP documents or manufacturing/production.

MOBIS Parts Canada Corp. is committed to attract and retain a diverse team of associates and creating an inclusive environment. MOBIS Parts Canada Corp. has accommodation process in place for employees with disabilities. Accommodations for disabilities in relation to the job selection process are available upon request. If you require a specific accommodation because of a disability or a medical need, or you would like to learn more about our Accessibility policies, please contact hr@mobis.ca