AE - Brand Ambassador (Sales Associate)

AEO; Waterloo; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading retail company is seeking a part-time Brand Ambassador to enhance customer experiences and promote brand loyalty. The ideal candidate will be passionate about AE & Aerie products, possess strong interpersonal skills, and thrive in a fast-paced environment. This role offers opportunities for personal development and a supportive team atmosphere.

Benefits

40% off products at AE & Aerie year-round

Opportunities for development and career growth

Participation in contests for merchandise

Qualifications

• Retail experience preferred.
• Energetic and capable of handling multiple tasks.
• Available during peak shopping times (evenings, weekends, holidays).
• At least 16 years old.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Provide product education and make suggestions.
• Introduce guests to the AEO loyalty program.
• Assist in various store areas as needed.
• Proactively resolve guest concerns.

Skills

Customer Engagement

Problem Solving

Teamwork

Adaptability

Job description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes into the store with an amazing shopping experience, making their day better than before they arrived. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (We'll teach you everything you need to know about the AEO Selling Model!)
• You're passionate about AE & Aerie products! Guests come to you for product education, and you're excited to make suggestions that meet their needs.
• You share the brand love! You're eager to introduce guests to the AEO loyalty program and other brand channels.
• You can hang! Your skills are versatile across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom, and you can adapt as needed.
• You're an innovative problem solver! Making guests' day is your priority, and you proactively resolve concerns while following company policies.
• You're a team player - #teamwork! You're always willing to assist your team to achieve shared goals.
• You've got integrity! You do the right thing and always adhere to AEO's policies and procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love interacting with people!
• You're energetic and capable of handling multiple tasks in a fast-paced environment.
• You are available to work during peak shopping times (evenings, weekends, holidays).
• You love AE and Aerie products.
• You have retail experience. #practicemakesperfect
• You are at least 16 years old.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

• They work with REAL people — there's nothing like your #AEOFamily.
• They have opportunities for development, learning new skills, and potential career growth.
• They receive 40% off products at AE & Aerie year-round, with seasonal discounts during new Floorsets.
• They can participate in contests to win free merchandise and exclusive prizes.