Regional Vice President - Personal Banking

BMO; Quebec; On-site; CAD 150,000 - 175,000; Full time

Job summary

BMO is seeking a seasoned sales leader to optimize customer experience and drive sales results in the Quebec City area. The ideal candidate will have over 10 years of experience in the financial services industry, with a strong understanding of credit card products and a proven track record in sales leadership. This role involves leading a diverse team, advising customers, and ensuring compliance with legal and regulatory requirements. BMO offers a competitive salary and a comprehensive benefits package.

Benefits

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Qualifications

• 10+ years experience in financial services industry.
• In-depth knowledge of credit card products.
• Ability to manage ambiguity.

Responsibilities

• Implements the Personal Banking sales strategy.
• Leads a diverse sales and service team.
• Advises customers on lending and credit card strategies.

Skills

Verbal communication

Written communication

Analytical skills

Problem solving

Influence skills

Collaboration skills

Education

Post secondary education

Job description

Implements the Personal Banking sales strategy to optimize customer experience, drive sales results and maximize sustainable profitability in alignment with Canadian / U.S. P&BB risk appetite, while ensuring productivity standards are maintained in a defined geographic market. Identifies local priorities and leads a diverse sales and service team to optimize product and service delivery within the channel ensuring a well-respected and easily identified in-market brand presence for BMO. Advises customers on lending / credit card strategies and products that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.

• Links long-range vision to support the team's in-year business goals by establishing priorities and leading the team in developing sales, service, and people strategies to drive sales results
• Acts as a strong and disciplined sales leader, ensuring flawless and consistent execution of initiatives
• Builds and maintains a diverse workforce that mirrors the communities in which we do business. Leverages strong human capital planning to ensure the right people are in the right roles through consistent performance management; staff development; coaching; mentoring and succession planning
• Maintains a high touch relationship with high impact and profitable customers and prospects within the market
• Recognizes and reinforces team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition
• Collects and synthesizes market and competitive intelligence through industry networks, in-market activities and other means to drive current in year plan and inform future strategy
• Develops, executes, and continuously monitors against a 1-3 year sales / operations / distribution / human capital plan for the market
• Reviews progress to plan, oversees implementation of actions necessary to correct issues in customer experience, sales performance, productivity or risk areas
• Approves all branch plans ensuring alignment to national and divisional priorities
• Contributes personally to the Bank's sales objectives through in-market interventions, focusing on business development and acquisition of customers, establishing a personal referral network, and participating in a variety of community activities
• Acts as BMO integrator with partners for BMO customers and prospects, bringing the cross-functional power of the BMO brand
• Identifies performance enhancement opportunities to significantly improve employee productivity, reduce costs and manage risk
• Identifies and shares best practices with HQ and across network of Regional / Distribution leaders.
• Identifies gaps in branch productivity via analysis of results and regular, targeted Branch visits, walkabouts, side by sides and coaching sessions with Branch / Bank managers
• Provides problem resolution guidance during branch visits, as well as follow-up on high-priority escalations
• Provides differentiated coaching activities to Branch / Bank Managers based on performance
• Supports Branch / Bank Managers in developing tangible and time boxed action plans to resolve any gaps
• Establishes an environment which promotes sound risk management practices in accordance with Policies and Procedures and in alignment with First Line of Defence risk accountabilities
• Manages risk and minimize losses through audit, monitoring and control reports and functions.
• Ensures compliance requirements, audits and verifications are completed in accordance with Bank Policies & Procedures and regulatory, legal and ethical requirements
• Ensures all credit decisions / recommendations are made in accordance with sound credit-granting principles.
• Ensures the effective planning and control of unit operating expenses. Ensures spending is maintained within budget

Qualifications

• Post secondary education
• 10+ year experience in financial services industry
• In-depth knowledge of credit card products.
• In-depth knowledge of competitive marketplace and trends in product offerings.
• In-depth knowledge of branch operational processes and policies.
• In-depth knowledge of competitive market place and trends in product offerings.
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal and written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration and team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Seasoned expert with extensive industry knowledge.
• Technical leader viewed as a thought leader for innovation.
• Analytical and problem solving skills - Expert.
• Influence skills - Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - Expert.
• Able to manage ambiguity.

The position requires that you reside in the greater Quebec City area.

Salary range : $ 150 000 CAD - $175 000 CAD base salary.

You're fluent in French and English as this role provides support to clients and team members inside and / or outside the province of Quebec .

Salary : Pay Type :

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit : https : / / jobs.bmo.com / global / en / Total-Rewards

About Us

At BMO we are driven by a shared Purpose : Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https : / / jobs.bmo.com / ca / en .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters : BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.