Fit4Less Host - Chatham Downtown Centre

Fit4Less Canada; Chatham; On-site; Full time

Job summary

Fit4Less Canada is seeking a Host to provide friendly customer service and maintain cleanliness in the club. The ideal candidate will have strong communication skills, teamwork experience, and relevant certifications. Join a fun and energetic environment with opportunities for advancement and a free fitness membership.

Benefits

Opportunities for advancement

Free Fitness membership

Fun and energetic atmosphere

Qualifications

• 1 year teamwork and/or volunteer experience.
• Verbal and written communication skills.

Responsibilities

• Cleans and tidies to cleanliness standards.
• Provides friendly customer interaction.
• Sells and suggests memberships.

Skills

Communication

Teamwork

Customer Service

Education

High School diploma

Tools

WHMIS certification

First Aid, CPR-A & AED Certification

Job description

FIT4LESS HOST

Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Job Summary:

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates, and prospective members:

1. Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
2. Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
3. Contributes to the everybody cleans mindset.
4. Completes and reads daily, weekly, and monthly cleanliness tasks, communications, and training to achieve standard expectations.
5. Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals, and resolutions.

Provides friendly customer service following Fit4Less guidelines, processes, and procedures to deliver consistent service to members and prospective members:

1. Welcomes everyone warmly in the club with greetings such as hi, bye, and thank you.
2. Helps and educates members and guests with memberships, amenities, automation, and processes.
3. Promotes black card amenities and memberships.
4. Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and expectations.
5. Completes tasks and responsibilities by set timelines.
6. Completes and reads daily, weekly, and monthly tasks, communications, and training to standard expectations.
7. Informs and works with the manager regarding progress related to customer service and escalation support.
8. Addresses, informs, and reports incidents of concern using the standard process expectations.

Sells and suggests memberships and provides assistance for membership management to support Fit4Less’s purpose.

Assists and provides appropriate access to and within the club to educate on automated and virtual options and processes, enabling members to experience an automated way to utilize the club and their membership.

Our Ideal Fit4Less Candidate:

• High School diploma or working toward completion.
• 1 year teamwork and/or volunteer experience.
• Verbal and written communication skills.
• WHMIS certification.
• First Aid, CPR-A & AED Certification.
• Effortful and dedicated in activities.
• Remains calm under pressure and handles stress well.
• Dedicated to meeting internal and external customer expectations.
• Values and uses time effectively and efficiently.

Working with Fit4Less Gives You:

• Opportunities for advancement.
• Free Fitness membership.
• Fun and energetic atmosphere daily.

Compensation:

$17.20 per hour.

This job posting is for an existing vacancy.

Diversity and Inclusion

At Fit4Less, we foster an inclusive, accessible environment where all employees and members feel valued, respected, and supported. We are committed to reflecting the diversity of our communities and meeting the accessibility needs of persons with disabilities with dignity and fairness. If you require accommodations during the recruitment or interview process, please let us know, and we will work with you to meet your needs.

Help Protect Yourself Against Recruitment Fraud

Beware of fake job postings and scams. Apply only through our official site, jobs.goodlifefitness.com, and verify email addresses as @fit4less.ca. We will never request banking information or SIN via email, phone, or text. Current employees should apply via the Jobs Hub in Workday, and all official communications will be conducted through secure channels.