As a member of our Personal Insurance Initiatives team, the Project Manager, Insurance, having a background in Personal Insurance, will plan, manage and deliver high priority strategic projects for various Business areas within Personal Insurance.
What can you expect in this role?
- Successfully manage the delivery of projects or work streams across the different phases of the Project Management Life Cycle (e.g., intake, resourcing, execution, reporting, performance-tracking, close-out, etc.) while leveraging applicable PMO methodologies and tools.
- Deliver projects across various Business areas in Personal Insurance, leveraging a reasonable understanding of business and IT practices, terminologies and processes, ultimately seeking to facilitate the achievement of business goals within Definity by providing the right level of project management expertise.
- The Agile Project Manager understands and is an expert in both Waterfall and Agile methodologies.
- Facilitate the Agile process, guide and mentor teams, remove impediments/blockers or guide the team to remove impediments.
- Plan and execute projects using selected methodology for managing project scope, requirements changes, multiple and competing demands and priorities.
- Use appropriate fact-based metrics / assumptions to determine and convey impact on budget, time and risk.
- Launch and manage the delivery of projects to ensure on-time and on-budget delivery
- Coordinate project team/POD activities and expectations, including collaboration with all project stakeholders from other arear in Definity, internal and external consultants, contractors, vendors and external regulatory organizations
- Identify, manage and monitor risks, assumptions, blockers, impediments, constraints and internal and cross-track dependencies
- Resolve project issues and conflicts, create or facilitate an action plan to resolve and escalate issues appropriately as required
- Provide reports tailored to various audiences according to complexity, risk and stakeholder reporting requirements.
- Develop project charters, high-level requirements and revise initial planning estimates
- Adopt established governance model, guiding principles, foundational processes and procedures, to ensure consistent project delivery practices
- Establish and maintain project oversight, governance and ensure appropriate oversight committees are in place and meet regularly
- Aggregate financial and non-financial project data at the project level
- Ensure that project outcomes are accepted, measure and analyze stakeholder perceptions
- Work with Finance and project sponsors to track delivery costs and determine benefits realization post implementation
- Collaborate effectively with cross-functional teams including Architects, Designers, Developers, Business Analysts, Technical Testers as well as business and technology leadership
What do you bring to the role?
- University Degree or College Diploma in Business Administration or Computer Science, information systems or a related discipline; PMP designation is an asset
- 5+ years of Business Project Management experience, preferably in Personal Insurance, leading teams using project management tools and techniques, both Agile and Milestone-based/Waterfall.
- Personal Insurance (P&C) experience is a must for this role
- Experience in Agile approaches: XP, Kanban, Scrum.
- Able to confidently provide effective written and verbal updates on the product roadmap and key projects to senior leadership and stakeholders.
- Experience working with or large system integrator or outsourced IT service providers is an asset
- Experience in the Property and Casualty Insurance industry and its related practices and processes is an asset
- Experience with Jira/Confluence, Microsoft SharePoint, MS Project, or other resource management and tracking tools (e.g. Clarity)
- A critical thinker, works well under pressure, and perform well in a fast paced environment
- Strong written and verbal communication skills; ability to influence and effectively negotiate with stakeholders