Agile Coach - Remote / Telecommute

Job Description:

1. Mentor and support established Agile teams, utilizing advanced understanding of Scrum, Kanban, and scaled Agile practices.
2. Assess current team practices and maturity levels using metrics and performance measures, providing actionable insights for improvement.
3. Develop and deliver tailored training programs to support Agile roles and responsibilities across the organization.
4. Engage with VP and C-suite executives to foster an understanding and enthusiasm for Agile methodologies; demonstrate the business value of Agile through relevant metrics.
5. Facilitate the alignment of Agile practices across multiple teams and departments to ensure cohesive and efficient project delivery.
6. Guide teams in refining their processes and practices, such as sprint planning, daily stand-ups, retrospectives, and continuous delivery pipelines.
7. Promote a culture of continuous improvement by integrating the latest Agile tools and best practices into team workflows.
8. Provide strategic leadership in scaling Agile practices through frameworks such as SAFe, LeSS, or DaD.
9. Resolve impediments and streamline workflows to enhance team performance and delivery capabilities.
10. Prepare and deliver training to teams and key Agile roles within the teams helping them adopt agile ways of working.
11. Work closely with the teams to enhance the Jira tool settings (project, workflow, issue schemes, permissions) to track the teams work.
12. Conduct workshops, training sessions, and regular feedback loops to foster a culture of continuous improvement.
13. Address and resolve conflicts or bottlenecks to enhance team dynamics and efficiency.
14. Collaborate with IT Agile transformation lead and other agile coaches to align agile practices with the IT Agile transformation strategy.
15. Present and align with the senior leadership on a coaching plan to support their org, and track progress through metrics and share the same with them.
16. Stay updated with Agile trends, tools, and best practices to continuously improve candidate coaching strategies.
17. Collaborate with business stakeholders as needed, to bring them on the agile journey along with the teams.
18. Experience leading and providing necessary training and guidance to the IT Agile champions network.
19. Experience setting up and championing Communities of Practices (CoPs).
20. Ability to assess key Agile roles for required competencies and skills and provide coaching guidance and training to support their role maturity.
21. Work closely with the Change Management team to align Agile Transformation strategy to Change Management strategy.

Requirements:

1. Excellent communication, organizational, interpersonal and presentation skills.
2. Experience with Atlassian products, especially JIRA and Confluence and creating JIRA Scrum boards and dashboards required.
3. Experience with Atlassian Compass, and rich filters plug in a huge plus.
4. Experience working with IT Teams developing Salesforce, Workday, ERP, NetSuite and other package solutions is highly preferred.
5. Experience coaching teams through continuous improvement using DevOps metrics is a huge plus.
6. Experience with ServiceNow tools and Smartsheets is highly preferred.
7. Established success in areas of impact for influence, cross group collaboration, and focus on positive outcomes.
8. Expertise in building high-performing teams and coaching teams through the complexities of an Agile implementation.
9. Has a pragmatic approach to get teams excited about agile.
10. Must be a self-starter, organized and detail oriented with competent problem-solving skills.