Site Leader -Ft Saskatchewan

Railserve, Canada; Calgary; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a leading company as a Site Leader, where you'll drive safety, efficiency, and innovation. This role involves managing site operations, fostering a safety-first culture, and ensuring high-quality service delivery. Ideal candidates will have strong leadership skills and a commitment to continuous improvement. You'll work closely with teams to meet strategic goals and enhance customer relationships, all while maintaining a safe working environment.

Qualifications

• Minimum 5+ years of progressive leadership experience.
• Proven safety performance and ability to meet safety requirements.

Responsibilities

• Develop and model a Safety-First Culture.
• Manage priorities and time effectively while holding team members accountable.
• Maintain positive customer relationships by providing high-quality service.

Skills

Leadership

Problem-Solving

Customer Relationship Management

Process Optimization

Data Analysis

Communication

Education

High School diploma or GED

Tools

MS Office

Job description

Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

Site Leaders are the face of Railserve to our customers, employees, and the community. Our leaders are invested in the success of their customers and work to over-deliver on safety, service reliability, efficiency, and innovation. We take pride in employee development and celebrating team successes. We apply our business acumen to manage costs and identify revenue opportunities. We are also involved in our community and industry to foster growth and brand recognition.

I. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and model a Safety-First Culture by maintaining a safe working environment. Ensure all employees understand and follow safety and compliance rules. Correct hazardous conditions promptly and work toward eliminating injuries. Enforce industrial hygiene and environmental policies and programs.
• Use strong leadership skills to set site-specific strategic goals and objectives, break down work, develop schedules, measure performance, and manage workload effectively.
• Regularly evaluate site organization, productivity, KPIs, and team skills to meet evolving needs.
• Review site trends and customer feedback to identify improvements and develop action plans. Incorporate regional trends from leadership into strategies.
• Manage priorities and time effectively while holding team members accountable for outcomes.
• Assess current and future skill requirements; ensure appropriate staffing through hiring, training, and development.
• Establish mitigation plans for potential scenarios related to facilities, fleet, and resources; conduct drills and response exercises.
• Maintain accurate records and documentation, including maintenance logs, invoices, shipping documents, and employee certifications.
• Proficiently use systems for timekeeping, reporting, and documentation (e.g., car counts, on-time spots, incident reports).
• Develop and implement preventive maintenance programs for equipment.
• Perform business functions to ensure efficient, profitable operations within budget guidelines.
• Maintain positive customer relationships by providing high-quality service and meeting set goals, including regular reporting (e.g., Quarterly Business Reviews).
• Understand customer business and Marmon offerings; identify opportunities for new services or assets to support growth.
• Encourage team ideas for continuous improvement, leverage data to drive change, and support LEAN initiatives.
• Create an environment conducive to efficient and effective work processes.

15% of nights or weekends work may be required to manage on-site teams.

II. QUALIFICATIONS

The following credentials are necessary for success in this role. Reasonable accommodations may be made for individuals with disabilities.

• Minimum 5+ years of progressive leadership experience
• Strong analytical, problem-solving, and decision-making skills with proficiency in math
• Proficiency in MS Office and relevant software applications
• Proven safety performance and ability to meet safety requirements
• High School diploma or GED
• Willingness to work overtime, nights, weekends, and holidays as needed

Preferred :

• Experience in industrial settings
• Experience in switch yards or handling dangerous goods

B. Knowledge

• Expertise in switching, transloading, or material handling

C. Skills

• Ability to foster a safety-oriented culture
• Customer relationship management skills
• Process optimization experience aligned with business outcomes
• Culture of continuous improvement and innovation
• Change management skills
• Leadership skills to build effective teams in line with Railserve values
• Decisiveness and goal-setting abilities
• Team development and succession planning
• Goal translation and follow-up skills
• Basic budgeting, financial analysis, and procurement understanding
• Basic proficiency in Word and Excel; effective presentation skills
• Data analysis skills to inform actions
• Project management skills
• Leadership courage and effective coaching abilities
• Self-motivated with a proactive approach
• Customer-focused mindset
• Creative problem-solving skills and entrepreneurial spirit
• Ability to thrive in ambiguous situations
• Integrity, sound judgment, and discretion
• Excellent verbal and written communication skills

Post-offer, candidates will undergo additional screening as required by law.