IT & Controls Engineer I

Job Title: IT & Controls Engineer I

About Vanderlande:

As a subsidiary of Toyota Industries (TICO), Vanderlande North America is a global market leader in material handling systems, manufacturing, design, installation, and service. Vanderlande systems employ the latest in robotic, mechanical, and software technology. Our customers are household names in e-commerce, package delivery, and air transportation.

As the Operational Technology (OT) specialist (LLC and SCADA), you are responsible for ensuring the Vanderlande Baggage Handling Solution at YVR is capable of performing per design, providing technical support during major complex incidents during operations, identifying and detailing opportunities for system improvements, and supporting the commissioning and testing of changes or extensions to the baggage handling solution. You will be part of a growing Service department for our YVR service organization at the airport, reporting to the Service Manager. Occasionally you will need to visit our local project office or our Atlanta headquarters. You will have frequent contact with our customer(s), the internal organization, and suppliers.

Job Responsibilities:

• Provide technical OT leadership and architectural support to the O&M Service Team and customer.
• Act as the technical subject matter expert for BHS applications (i.e. LLC, VIBES, BPI, ITMC, etc.) and liaise with BHS Operations Specialist and Process Engineers to analyze OT System Behavior.
• Help, train and develop the BHS Operations Specialists, with the support of the Operations Manager, to strengthen their support capabilities and toolsets.
• Work with customers to establish Continuous Improvement requirements and propose solutions for OT changes.
• Manage OT risk mitigation in operations, projects, and external interfaces; build close relationships with Airport OT and Operations departments.
• Manage the OT Lifecycle of BHS system equipment and propose improvements and solutions.
• Manage requirements, integration, and configuration of OT and software changes throughout the life cycle of the baggage handling solution.
• Analyze performance trends, recognize opportunities and proactively implement upgrades and enhancements, especially on the OT level.
• Provide day-to-day OT and HLC operations support as a technical leader contributing to Incident Management.
• Take a leading expert role in solving complex multidisciplinary incidents, complex problem resolution, fault finding and root-cause analysis.
• Validate and ensure complex integrated change/modification/extension requests are vetted against the overall design.
• Drive continuous improvement of incidents resolution and root cause analysis.
• Ensure integrated systems of the material handling solution cooperate and function adequately to ensure optimal performance.
• Work closely with baggage control room, 2nd and 3rd line support subject matter experts, CSC and IT service desk.
• Responsible for the technical quality and successful acceptance testing of modifications/extensions to the baggage handling solution.
• Identify and detail modifications, changes and improvements to the baggage handling solution.
• Advise the Vanderlande Project teams of needed improvements for project execution.
• Support execution of projects from conception through client handover.
• Oversee the transition of complex systems to live operations to ensure system functionality.
• Support system design from mechanical, hardware, system and network design, software development, integration, system commissioning and testing through to final handover to the customer.
• Plan, monitor and report progress, costs, and risks for major new developments.
• Evaluate system performance after go-live to drive continuous improvement.

Required Education and Experience:

• Experienced to degree level in a relevant engineering competency.
• Minimum 5 years’ experience in controls technology.
• Hands-on experience with Siemens, Allen Bradley, or/and Schneider PLC.
• Strong communication skills, both spoken and written.
• Some experience with high-level controls (SCADA, IT Networks, databases, software, etc.).

Preferred Qualifications:

• Bachelor's degree or Diploma in Engineering or Computer Science.

Knowledge-Skills-Abilities (Competencies):

• Understand Controls software for automated logistics systems.
• Able to work on own initiative.
• Able to prioritize work as needed.
• Good team player.
• Willing to learn and improve technical capabilities.
• Pragmatic and proactive.
• Good analytical skills.
• Solution-oriented attitude.
• Great troubleshooter and problem solver.
• Service minded.

Position Type/Expected Hours of Work:

This is a full-time position. We support a 24/7 operation, so some flexibility is required.

Travel:

• Occasional travel to customer sites in North America is required.
• Some international travel will be required for training purposes.
• Must have a valid passport.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Work Environment and Physical Demands:

• The role will require site visits, and candidates should be able to access these environments to perform essential functions of this job.

Other Duties:

• The role will require the candidate, once established, to provide cover for other team members and assist in training, development and mentoring of other team members. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Salary range:

This is a full-time, exempt position, eligible to receive a base salary and to participate in an annual performance bonus program. The salary range listed represents the maximum and minimum starting base pay for this position as of the time of posting. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent. Salary range for this position is CAD$87,000 to CAD$105,000.