Service Coordinator - Gir Del

Guillevin International; Edmonton; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a Hydraulic Service Coordinator to enhance service department efficiency. This dynamic role involves coordinating projects, managing resources, and ensuring quality documentation. The successful candidate will play a key role in developing quotations, procuring materials, and supporting client relations. With a strong focus on employee growth and autonomy, this company offers a vibrant work environment and numerous career opportunities. Join a team dedicated to energy transformation and make a significant impact in the hydraulic service sector.

Benefits

Annual profit-sharing

Flexible group insurance plan

Free health resources 24/7

Group RRSP with employer contribution

Postsecondary Scholarship Program

Charging terminals available

Years of Service Recognition Program

Qualifications

• 3+ years in hydraulic service or similar workplace required.
• Strong Microsoft Office skills are essential for this role.

Responsibilities

• Coordinate service department projects, including quotations and scheduling.
• Support Service Supervisor with job profitability and inventory control.

Skills

Mechanically inclined

Microsoft Office skills

Education

3 years experience in hydraulic service or similar

Job description

Service Coordinator - Gir Del

Status: Regular, Full time

Location: Edmonton, Alberta

Job Description

The Guillevin GIR DEL Business Centre is the largest full service mobile hydraulic facility in Western Canada. The Centre provides the highest level of knowledgeable customer service for over 40 years.

Reporting to the Component Shop Service Manager, the Hydraulic Service Coordinator will be responsible for support and assistance with all facets of the department. The successful candidate will coordinate the service department for all projects and will be expected to develop quotations and work scope, procure materials, manage manpower, scheduling, quality documentation, tool management and so on.

MAIN RESPONSIBILITIES:

• Support and assist Service Supervisor with department resources, including manpower, equipment, tools, and vehicles;
• Support Service Supervisor with coordination of all service department jobs and projects. This includes development of quotations, job creation and work scope development, procurement of materials, management of manpower, job scheduling/coordination, quality documentation, HSE, maintain spreadsheets, invoicing, and customer correspondence;
• Research and source technical information for technicians when required to progress jobs;
• Support the Service Supervisor in the derivation of quotes, including review of shop technicians’ job breakdowns, material estimates/take offs and manpower estimates;
• Support and manage job profitability. Monitor job costs during job progression;
• Support Service Supervisor with timecard submittals and review;
• Work towards increasing shop efficiency;
• Support, monitor and control stock inventory for shop supplies;
• Identify and promote training opportunities for technicians;
• Recognize, identify and pursue opportunities for growth;
• Communicate any and all design request changes (customer requests) to both engineering and service as required;
• Support client relations by providing feedback as required;
• Other duties as required.

REQUIREMENTS:

• Mechanically inclined
• Minimum 3 years’ experience in a hydraulic service shop or similar workplace.
• Strong Microsoft Office skills

What’s in it for you

We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

What sets us apart is our:

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
• A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employee’s children.
• Charging terminals available at our facilities.
• Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.