Small Service and OM Manager

Andritz; Pointe-Claire; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking company as the Hydro Small Services and Operations & Maintenance Manager, where your expertise will drive business growth in a sustainable energy sector. This role involves managing project execution, leading contract negotiations, and ensuring customer satisfaction. With a focus on hydroelectric innovation, you will collaborate with a dynamic team to promote Andritz's offerings while contributing to a cleaner future. If you are results-driven and thrive in a fast-paced environment, this opportunity awaits you to make a significant impact in the hydro market.

Benefits

Life Insurance

Disability Insurance

Dental Insurance

Extended Health Insurance

Pension Plan

Profit Sharing Program

Employee Assistance Program

Individualized Training and Career Plan

Qualifications

• 5-10 years of experience in project management and business development.
• Bachelor’s degree in engineering or equivalent experience required.

Responsibilities

• Prepare bids and manage projects for Small Services and O&M.
• Support business development and maintain strategic client relationships.

Skills

Project Management

Business Development

Customer Interaction

Negotiation Skills

Leadership Skills

Fluency in French

Fluency in English

Education

Bachelor’s degree in Mechanical or Electrical Engineering

Membership in Professional Engineering Authorities (P. Eng., OIQ)

Job description

As the first equipment manufacturer in Canada and a world leader in the design of hydroelectric turbines and generators, Andritz Hydro Canada has more than 185 years of know-how.
In a context of energy transition, our hydroelectric innovation projects make sense. From design to construction, our innovative team of experts offers turnkey solutions. By joining Andritz Hydro Canada, you are contributing to the development of sustainable technology, a clean future, and the maintenance of a proud Canadian's expertise.

From water to wire – Be part of the movement!

The Hydro Small Services and Operations & Maintenance Manager is responsible for the business development and growth related to this important sector of activities for the Andritz Hydro Service and Rehab business in Canada. In this important role, the Hydro Small Services and Operations & Maintenance Manager will report directly to the Leader of Small Services and O&M.

The following responsibilities form the core of this role in our Canadian team:

Sales, Proposals and Project Execution:

• In collaboration with the company shared services:
• Prepares bids for Small service and O&M opportunities, including responsibilities for all technical and commercial aspects;
• Reviews and approves all bids and purchase orders within ANDRITZ standards;
• Supports or leads directly the contract negotiations with the clients;
• Manages and follows up on projects’ details handled by team members;
• Ensures customer satisfaction, on-time delivery, and project execution excellence;
• Develops tools and KPIs (dashboard) to monitor the performance of its activities;
• Prepares and delivers presentations and uses internal marketing tools for customer visits;
• Participates in periodic internal reviews with management.

Business Development:

• In collaboration with the Hydro Business development team:
• Supports the Senior VP and Small Services and O&M leader with the preparation of the annual business plan;
• Develops an annual plan of customer visits to promote Andritz’s Small Services and O&M offerings and capabilities;
• Keeps good business with key and strategic clients and obtains their periodic assessment;
• Promotes and introduces the numerous solutions/tools developed by the Andritz Hydro task force;
• Promotes and prioritizes the negotiation and implementation of O&M Master (or Long Term) Service Agreements with strategic clients.

Why do you fit the profile?

Successful teams share objectives, and they also share values! In addition to your strong skills and experience, we need someone with high motivation, a positive mindset, and a willingness to be part of our team.

The ideal candidate should be willing to work in a complex, fast-paced environment, with evolving priorities. Result and solution-oriented candidates who follow through with ideas and commitments will perform well within ANDRITZ. As our projects have large scopes, your determination will be valued with us.

• 5-10 years of experience in project management, operation & maintenance, business development related to engineered/manufactured products and aftermarket services;
• Bachelor’s degree in mechanical or electrical engineering or equivalent experience;
• Member of professional engineering authorities, P. Eng., OIQ (an asset);
• Knowledge of the hydro market in Canada and/or the USA (an asset);
• Experience in the management of operation and maintenance for hydro plants (an asset);
• Background in sales, proposals, and customer interaction;
• Commercial contract knowledge and negotiation skills;
• Project management, leadership skills, and ability to manage a team and follow up on deliverables;
• Proven experience and accomplishments in large project management;
• Results driven and oriented;
• Experience in a multidisciplinary environment as a system engineer, sales manager, or business developer on more than one project at a time;
• Proven track record dealing with customers or job experience as a customer (preferably in hydro utilities or independent power producers);
• Advanced written and verbal communication skills;
• Fluency in French & English;
• Availability to travel, as required (mainly in Canada);

The following is an asset:

• Knowledge of products, technical aspects, and market related to hydroelectric business;
• Knowledge of Andritz Hydro compact machines’ designs and products.

What do we offer?

• Life, disability, dental and extended health insurance;
• Pension plan;
• Hybrid work mode;
• Profit sharing program;
• Employee assistance program;
• Employee individualized training and career plan.

Did you know?

ANDRITZ Hydro Canada is part of an international technology group with an extensive portfolio of sustainable products and solutions. ANDRITZ aims to make the greatest possible contribution to a sustainable future and help its customers achieve their sustainability goals. The group has around 29,800 employees and over 280 locations in more than 40 countries.

Andritz Hydro is:

• Over 185 years of experience in turbine design;
• Over 489,000 MW of installed and upgraded capacity;
• Over 33,200 turbine units delivered;
• Over 135 years in electrical engineering;
• 65 representative offices worldwide;
• More than 6,100 employees worldwide including more than 600 in Canada;
• Over 50 Compact Hydro units per year;
• A complete range of designs up to 800 MW;
• 20 manufacturing sites worldwide;
• 20% of all turbines in operation worldwide.

*Legal status to work in Canada is required.