STAGE - GESTIONNAIRE CUSTOMER SERVICE (H / F)

Raise; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in Calgary is seeking a bilingual administrative professional to join their Operations Planning Department. The successful candidate will support various functions, including negotiation, contract writing, and claims processing, while adhering to company policies and performance standards. This role offers an exciting opportunity to contribute to achieving key business objectives in a dynamic environment.

Qualifications

• At least 1 year of administrative work experience.
• Basic understanding of relevant insurance legislation.

Responsibilities

• Negotiation and contract writing.
• Claims support and scheduling appointments.
• Employee management and recordkeeping.

Skills

Bilingual in French and English

Insurance industry knowledge

Office administration

Job description

Description: In this exciting role, you will support colleagues in the Operations Planning Department. The company boasts a strong brand and impressive results. You will contribute to achieving Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business objectives. The role requires adherence to company policies and performance standards, with a basic understanding of relevant insurance legislation.

1. Responsibilities include negotiation, contract writing, employee management, recordkeeping, claims support, insurance, worker's compensation, scheduling appointments, settlement negotiations, litigation, claims adjustments, office administration, insurance industry knowledge, insurance underwriting, and claims processing.
2. Qualifications: Bilingual in French and English, with at least 1 year of administrative work experience.

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Location: Calgary, AB, Calgary Census Division, AB; Alberta, Canada