Patient Care Manager – Inpatient Complex Continuing Care/ Rehab and Transitional Care Unit (TCU[...]

Sault Area Hospital; Sault Ste. Marie; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established healthcare provider is seeking a dynamic Manager to lead multidisciplinary teams in a complex environment. This role involves overseeing operations in the Complex Continuing Care and Rehab departments, ensuring quality patient-centered care, and fostering a healthy work culture. The ideal candidate will have strong leadership skills, a background in healthcare, and a commitment to continuous improvement. Join a forward-thinking organization that values teamwork and innovation in delivering exceptional healthcare services.

Qualifications

• Bachelor's Degree and/or Professional Certification in a healthcare related field.
• Minimum 1-3 years leadership experience in a healthcare environment.

Responsibilities

• Oversee operations and business components of Complex Continuing Care and Rehab departments.
• Promote a healthy work environment and implement annual operating plans.

Skills

Team Leadership

Interpersonal Skills

Problem Solving

Communication

Process Improvement

Education

Bachelor's Degree in Healthcare

Professional Certification

Job description

Sault Area Hospital is presently seeking a highly motivated individual who is able to lead multidisciplinary health care teams in a constantly changing and complex environment. Reporting to the Director of Post Acute Care and Collaborative Practice– the Manager will be responsible for overseeing the day-to-day operations and business components of the Complex Continuing Care and Rehab departments at Sault Area Hospital including: developing and monitoring annual budgets and efficiently managing the human and material resources to allow for the delivery of quality person-centered care.

The Manager will promote a healthy work environment in accordance with Occupation Health and Safety and Human Resource Standards and best practices as well as implement and monitor the annual operating plan for assigned services.

DUTIES

• Ensure program services are appropriately staffed, as per Collective Agreements, to meet care requirements of clients and manage any staffing issues that may arise.
• Collaborate with Managers of other departments to ensure that the necessary equipment and materials are available for staff to carry out their roles and that equipment is in good repair.
• Maintain current knowledge of best practices and benchmarks for the delivery of patient care and/or services, and implement improvements/changes as appropriate.
• Communicate regularly with internal and external customers (as appropriate) to assess level of satisfaction with services provided and implement remedial actions as necessary within available resources.
• Communicate regularly with other leaders to improve services and reduce expenses.
• Function as a professional role model demonstrating good interpersonal skills and a commitment to self-growth and development.
• Actively pursue methods/strategies to continually improve workflow efficiencies, quality of services, patient satisfaction and staff/patient safety.
• Ensure patient safety strategies are followed.
• Ensure implementation of decisions within own team.
• Manage performance of staff including provision of feedback and coaching, corrective action or administering discipline as required. Preparing/delivering employee performance reviews, hiring/terminations of staff.
• Conduct leader rounding of staff, providing feedback as required.
• Promote a healthy work environment in accordance with Occupation Health and Safety and Human Resource Standards.
• Responsible for completion of all items covered in Sault Area Hospital’s leader standard work.
• Ensure all work meets established quality standards (e.g. data entry).
• Support positive SAH image publicly and internally (as per Standards of Performance).
• Assist in development of communications strategies/plans/messaging as needed.
• Assume other duties as may be assigned.
  
  

Qualifications

• Bachelors Degree and/or Professional Certification in a healthcare related field.
• Current registration in a Professional College and/or current certification/licensing with appropriate regulating body in good standing or equivalent related experience
• Minimum 1-3 years leadership experience in a healthcare environment
  
  

Knowledge, Skills & Ability

• Ability to work effectively and efficiently as a team member in a unionized environment, including providing clinical guidance and supervision to staff.
• Ability to maintain successful working relationships within interdisciplinary teams and with partners to achieve positive outcomes.
• Experience in the coordination and administration of an interdisciplinary team environment including inpatient, outpatient and community-based care.
• Knowledge of relevant legislation and evidence-based treatment modalities.
• Ability to work independently, think creatively, take initiative and manage own time to perform the duties of the position.
• Displays strong initiative and can establish personal goals and take responsibility for meeting them within defined timeline.
• Knowledge of process analysis and improvement techniques and continuous quality improvement and control models.
• Proven leadership skills including: human relations, communication, program development and change management and business acumen.
• Experience with process improvement and or Continual Quality Improvement methodology.
• Demonstrated ability to facilitate change.
• Demonstrated judgment, decision-making, problem solving and analytical skills.
• Strong organizational, time management and leadership skills.
• Ability to deal with numerous demands in a professional and competent manner.
• Ability to prioritize tasks for self and others.
• Demonstrated behavior consistent with the hospital’s mission statement and core values.
  
  

To apply to this exciting opportunity please send a cover letter and resume outlining how your knowledge, experience, and personal attributes are a good fit with the requirements. Only applicants moving onto the testing/interview stages will be contacted.

Note: Because of the changing nature of the work and work to be done, other responsibilities and duties may be assigned and qualifications may be adjusted from time to time.