Senior Customer Service Representative (Motivator) - Peterborough Voyageur Place

GoodLife Fitness; Peterborough; On-site; Full time

Job summary

GoodLife Fitness is seeking a Senior Customer Service Representative (Motivator) to enhance member experiences and foster a welcoming environment. This role involves motivating members, managing inquiries, and promoting services, all while contributing to a diverse and inclusive culture. Ideal candidates will possess strong communication skills and a passion for fitness.

Benefits

Ongoing training and development

Growth potential in sales and management

Monthly incentives and contests

Fun and energetic work environment

Qualifications

• Passion for fitness.
• CPR certification required within 3 months of employment.

Responsibilities

• Motivate and encourage members to meet their fitness goals.
• Handle member questions and concerns professionally.
• Sell memberships and promote services.

Skills

Communication

Customer Service

Multi-tasking

Planning and Organization

Positive Attitude

Education

High School diploma

Job description

Senior Customer Service Representative (Motivator)

Who is a Senior Customer Service Representative (Motivator)?

As the face of GoodLife Fitness, a Senior Motivator delivers high-quality experiences and is considered the information source for all members and prospective members.

Do you have what it takes?

• Passion for fitness
• Strong communication and customer service skills
• Positive attitude
• Multi-tasking skills
• Strong planning and organization skills
• High School diploma, or working towards completion
• CPR certification required within 3 months of employment
• Commitment to contributing to a culture that celebrates diversity, equity, inclusion, and social and environmental responsibility

What will you be doing?

• Motivate and encourage members to meet their fitness goals
• Greet and welcome members warmly and promptly
• Handle member questions and concerns professionally and courteously
• Book appointments to meet members' needs
• Sell memberships and other services, and answer related questions
• Promote and adhere to monthly marketing campaigns
• Manage club supply inventory and place orders
• Track equipment maintenance and repair logs
• Run club errands and conduct bank runs
• Plan and organize club events

What's in it for you?

• Ongoing training and development for a successful career
• Growth potential in sales and management
• Monthly incentives and contests
• A fun and energetic work environment

Compensation: $19.70 - $21.20

This job posting is for an existing vacancy.

Diversity and Inclusion

We are committed to fostering an inclusive, accessible environment where all employees and members feel valued and supported. We aim to build a workforce reflecting our community's diversity. If you need accommodations during the recruitment process, please inform us, and we will assist you.

Recruitment Fraud Alert

Beware of fake job postings and scams. Apply only through our official channels at jobs.goodlifefitness.com. We will never ask for banking info or SIN via email, phone, or text. Verify email addresses are from our official domains.