Inside Sales Agent - Zoocasa - Ontario - (REMOTE)

eXp World Holdings; London; Remote; CAD 34,000 - 40,000; Full time

Job summary

Join a leading prop-tech platform as a Customer Service Representative. This fully remote role in Ontario involves responding to customer inquiries, qualifying leads, and supporting our Agents. With a focus on exceptional service, you will help clients navigate their real estate decisions while enjoying a supportive company culture and benefits.

Benefits

Vision Care

Extended Health Care

Wellness Program

Paid Vacation

Holidays

Sick Days

One-time stock option

Excellent company culture

Qualifications

• High school diploma or equivalent experience required.
• Motivated, goal-oriented individual committed to delivering results.

Responsibilities

• Respond to customer service inquiries over the phone and via web-chat.
• Gather information to qualify/disqualify prospective customer leads.
• Conduct a high volume of outbound follow-up calls.

Skills

Motivated

Goal-oriented

Interest in real estate

Education

High school diploma

Job description

Position at Zoocasa

We are one of the with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Ontario.

Who is Zoocasa?

Zoocasa is an award-winning and passionate prop-tech platform obsessed with delivering exceptional consumer experiences in the real estate sector. As a wholly owned subsidiary of [Company Name], we pride ourselves on being able to deliver because of our belief in, and support of, our talented and dedicated team. Our growth has been recognized by the [Awards/Recognitions].

About the team

At Zoocasa, we empower our customers with the data and expertise they need to make more successful real estate decisions. We’re a full-service brokerage that recognizes how the line between technology and traditional real estate is blurring – so we decided to take the best of both worlds and create a streamlined experience for home buyers, sellers, and renters from start to finish. Come join us!

What you will do

• Respond to customer service inquiries over the phone and via web-chat
• Gather information to qualify/disqualify prospective customer leads
• Offer information regarding resources and Zoocasa services
• Provide warm introductions from prospects to our Agents
• Develop knowledge of Zoocasa Agent team and regional areas of specialization
• Book customers for meetings with Realtors
• Collaboratively develop scripts and service offerings for clients
• Follow up with incoming leads from and partner referrals
• Conduct a high volume of outbound follow-up calls
• Manage weekly & monthly activity reporting

How you will grab our attention

• High school diploma or equivalent experience required
• Motivated, goal-oriented individual committed to delivering results
• Interest in the real estate industry; this role is ideal for those considering a future as a Real Estate Agent, which is a potential promotion path

If you think you’d be a great fit but don’t meet all requirements, we still encourage you to apply!

What Zoocasa provides

• Vision Care
• Extended Health Care
• Wellness Program
• Paid Vacation, Holidays, Sick Days
• One-time stock option
• Fully remote environment
• Excellent company culture

The starting base pay is $34,424 CAD per year in our lowest cost of living market, dependent on factors like location, experience, skills, and training. Base pay is part of the total compensation package, with room for growth and development.

eXp World Holdings is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected characteristics.