Customer Service Representative Oakville -Mortgages

Randstad Canada; Mississauga; Hybrid; CAD 47,000 - 50,000; Full time

Job summary

Join a leading provider of title insurance as a Customer Service Representative in a dynamic and fast-paced environment. This permanent, full-time role offers a hybrid work schedule, comprehensive training, and opportunities for career growth in the real estate and mortgage industry. You will handle inquiries, process orders, and deliver exceptional customer service.

Benefits

Collaborative Team

Career Growth

Access to company benefits after probation

Three weeks of vacation

Convenient Location with free parking

Qualifications

• Strong customer service skills, with experience in client-facing roles.
• Knowledge or experience in real estate or mortgage processes.
• Excellent communication skills (written and verbal).

Responsibilities

• Handle inbound calls and inquiries from lawyers and law clerks.
• Process orders for residential title insurance and address related inquiries.
• Ensure accuracy in document processing and file management.

Skills

Customer service skills

Communication skills

Ability to work under tight deadlines

Tools

Microsoft Office Suite

Job description

Join a dynamic and fast-paced team with a leading provider of title insurance, default solutions, and other real-estate-related and mortgage products. Your exceptional communication skills and dedication to customer service will make a real impact in this permanent full-time role. Enjoy a supportive environment with comprehensive training and a hybrid work schedule, gaining valuable experience in the real estate and mortgage industry.

Title : Customer Service Representative

Duration : Permanent, Full-Time

Location : Oakville (Ford Dr and Sheridan Garden Dr intersection)

Work Arrangement : Hybrid – 3 days in-office, 2 days from home

Shift : 11 : 30 AM – 8 : 00 PM

Field : Real Estate and Mortgage Services

Salary : $47,000 annually

Required Experience : exposure to real estate or mortgages, lending products

You could apply through the post link or send your updated resume to [e-mail] with the subject line "Customer Service Representative / Oakville.

Advantages

• Collaborative Team : Work with experienced professionals in a supportive and dynamic environment.
• Career Growth : Opportunity to grow within the real estate and mortgage services sector.
• Benefits : Access to company benefits after probation, including three weeks of vacation.
• Convenient Location : Office in Oakville with free parking and on-site amenities.

Responsibilities

• Handle inbound calls and inquiries from lawyers and law clerks (approximately 70% phone-based).
• Process orders for residential title insurance and address related inquiries.
• Provide updates and information on title insurance and other real-estate-related products.
• Interact with lawyers and clerks, delivering excellent customer service under tight deadlines.
• Ensure accuracy in document processing and file management.

Qualifications

• Strong customer service skills, with experience in client-facing roles.
• Knowledge or experience in real estate (law clerk experience is ideal but not required).
• Excellent communication skills (written and verbal).
• Comfortable working in a fast-paced environment with tight deadlines and occasional difficult customers.
• Proficiency in Microsoft Office Suite and ability to learn new systems.

Summary

Title : Customer Service Representative

Duration : Permanent, Full-Time

Location : Oakville (Ford Dr and Sheridan Garden Dr intersection)

Work Arrangement : Hybrid – 3 days in-office, 2 days from home

Shift : 11 : 30 AM – 8 : 00 PM

Field : Real Estate and Mortgage Services

Salary : $47,000 to $50,000 annually

Required Experience : exposure to real estate or mortgage or lending processes

You could apply through the post link or send your updated resume to [e-mail] with the subject line "Customer Service Representative / Oakville."

This is your chance to join a fast-paced team and contribute to a company recognized for its excellence in title insurance, default solutions, and real estate-related and mortgage products. Don’t miss this exciting opportunity!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.

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