Indigenous Care Coordinator - CUL03-25

Gizhewaadiziwin Health Access Centre; Couchiching; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading health organization is seeking an Indigenous Care Coordinator to deliver client-centred case management for community members with complex health needs. This role involves collaborating with care teams to develop tailored care plans and advocating for clients within the health system. The ideal candidate will have a background in health or social services, strong communication skills, and experience working with Indigenous communities.

Qualifications

• Experience working with Indigenous populations and sensitivity to Indigenous issues.
• Ability to provide trauma-informed care.

Responsibilities

• Provide quality, client-centred case management to community members.
• Develop and implement coordinated care plans with clients and care teams.

Skills

Communication

Interpersonal Skills

Customer Service

Teamwork

Problem Solving

Education

Diploma or Degree in Health, Social Services

3-5 years relevant experience

Tools

Computer Proficiency

Job description

Reporting to the Manager of Anishinaabeg Inaadiziwin, the Indigenous Care Coordinator is responsible for providing quality, client-centred case management to community members living with complex medical and mental health needs. The Indigenous Care Coordinator will use an intensive case management approach, bringing all members of the care team together (internal and external care providers), including the client and their personal supports, to develop and implement a coordinated care plan based on the priorities identified by the client. The Indigenous Care Coordinator will regularly meet with the client and their supports to improve their experience in the health and social service system through creative problem-solving issues and working with health and social service partners to advocate and hold them accountable for their role in the client’s care plan.

Qualifications:

• Diploma or Degree in Health, Social Services or related field or at least 3-5 years relevant experience;
• Demonstrated ability to provide trauma-informed care;
• Friendly demeanor and excellent customer service skills;
• Demonstrated ability to work effectively on a team and individually;
• Strong communication and interpersonal skills;
• Proficiency in the use of computers and various software applications;
• Demonstrated ability to work with the Indigenous population and sensitivity to Indigenous issues;
• Knowledge of Community Services
• Knowledge of health care system including Non-Insured Health Benefits
• Valid Ontario Driver’s License
• Up to date immunization record
• Clean Vulnerable Sector Criminal Reference Check, Driver’s Abstract and proof of COVID-19 vaccination required.
• Ability to speak Ojibway and prior experience in working with Aboriginal people, a definite asset.
• Experience and understanding of local Indigenous communities and culture within the Southern Region of Treaty #3.
• First Nations, Inuit or Métis candidates are encouraged to apply. Please self-identify.

A complete Job Description is available in the attached PDF or by contacting the Human Resources Department at 274-3131.

Qualified applicants are invited to submit a covering letter referencing the competition number, resume, 3 work related references (one must be from a current or most recent supervisor) and written authorization to contact references.