Driver Guide Jasper AB Class 2 Training Provided

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; Full time

Job summary

Join a dynamic team as a Driver Guide in the breathtaking Jasper area! This seasonal, full-time role offers the chance to create unforgettable experiences for guests exploring the Columbia Icefield and Athabasca Glacier. With comprehensive training provided, you'll learn to safely operate unique vehicles while delivering engaging tours. Enjoy the beauty of nature and the thrill of adventure in a supportive, inclusive environment. If you're passionate about guest service, love the outdoors, and seek a fun, energetic workplace, this opportunity is perfect for you. Prepare for a summer of excitement and connection with nature!

Benefits

$19.00 per day housing and meals (double occupancy)

$250 referral bonus

Free access to Pursuit attractions

50% off for friends at attractions

Discounts on hotel stays, dining, and retail

Access to mental health and wellness resources

Qualifications

• Must obtain Class 2 drivers license and Q (Air brakes) license.
• Passion for guest service and safety in driving is essential.

Responsibilities

• Provide high-quality interpretative tours around the Columbia Icefield.
• Ensure the safe operation and upkeep of assigned vehicles.

Skills

Organization and time management

Guest service orientation

Problem-solving

Driving responsibly

Bilingual (second language)

Manual duties capability

Physical fitness

First-Aid certification

Education

Class 2 driver's license

Interpretive training program

Job description

Driver Guide Jasper AB Class 2 Training Provided

Pursuit Collection Jasper, AB Seasonal, Full-time Job details Job type Seasonal Full-time Shift and schedule Rotating shift Location Jasper, AB

What will be your daily pursuit? In Class 2 MELT training you will be provided with the coaching to be able to complete the required written and driving test to obtain your Class 2 drivers license and Q (Air brakes) license. This training will be completed over a 3-week period in Banff. Once completed, you will be moved on-site for the required operational training before driving with passengers.

As a Driver Guide, you will contribute to making the Columbia Icefield Adventure and Columbia Icefield Skywalk experiences as memorable, entertaining, and informative as possible for guests visiting from around the globe. A Driver Guide is responsible for safely operating various types of coach buses and unique Ice Explorer vehicles while delivering high-quality interpretive tour content in a professional and interactive manner, meeting the service goals and expectations of Pursuit.

What will your compensation be? The starting salary for this position is $20.50.

When does this adventure begin? This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

What perks can you expect?

1. $19.00 per day housing and meals (based on double occupancy)
2. Refer a friend to the team and earn a $250 referral bonus!
3. Join an inclusive, global team and make life-long connections.
4. Enjoy free access to Pursuit attractions and 50% off for friends.
5. Get discounts on hotel stays, dining, and retail.
6. Access subsidized mental health and wellness resources.

What will you do in this job?

1. Providing guests with a high-quality interpretative tour experience around the Columbia Icefield and Athabasca Glacier
2. Coordinating guests and tour groups on/off Coaches and/or Ice Explorers
3. Guest Surveying
4. Mechanical pre-trip/post-trip of assigned Coach or Ice Explorer
5. Responsible for the safe and proper operation/care and upkeep of your daily assigned Coach/Ice Explorer throughout the operating day, including daily servicing/cleaning of the interior/exterior of assigned Coach or Ice Explorer and assisting as required for exterior cleaning
6. Ensuring all windows are kept clear and clean throughout the operating day
7. Avoiding both physical and mechanical damage to the equipment
8. Ensuring passengers are not in areas where vehicles are moving and properly seated during the tour
9. Responsible for safely loading and unloading passengers on your coach being at the coach entrance at all times when passengers are loading/unloading
10. Rotating cleaning schedule of the Transfer Bay area's, including washroom area and garbage clean up
11. Supporting Colleagues and Loading Staff with additional interpretive information, managing tour groups, tour departures and arrivals, loading and unloading of Coaches and Ice Explorers
12. Communicate with co-workers and management, forwarding observations and comments in a timely fashion
13. Uphold the high standard of environmental stewardship expected for all employees
14. Other duties as assigned.

What skills and experience do you need for this job?

1. Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!
2. Dedication to operating in a safe, reliable and courteous manner during the Class 2 licensing process and at all times while working as a driver.
3. Driving responsibly above all else and adapting the driving to road and weather conditions.
4. Guest service-oriented mindset and a passion for delivering memorable experiences
5. Ability to think on the fly and outside the box to solve problems with a positive attitude
6. Second language, an asset
7. Fluent and articulate in English, able to communicate and comprehend over two-way radio, required
8. Must be capable of manual duties (bend, stoop, squat and stretch), required
9. Must enjoy working outdoors, even in challenging mountain weather conditions
10. A fantastic sense of humor as well as a friendly, mature, energetic personality
11. Commitment to become an interpretive expert and ambassador through the completion of a week-long interpretive training program (provided upon starting employment)
12. Mature, energetic, dependable, and self-motivated
13. Enjoy working with a team in a busy, fast-paced environment
14. Must enjoy working outdoors, even in challenging mountain weather conditions
15. Comfortable working on your feet for extended periods in an outdoor environment. Be prepared for all types of weather (Snow, Rain, Wind, Hail) at all times.
16. Must meet the Organization grooming and appearance standards
17. To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
18. Standard First-Aid or higher an asset

What will your work environment be like?

1. Beautiful. You'll be working in the iconic, unforgettable and inspiring location.
2. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
3. Independent. You'll spend your days in and around our amazing properties.
4. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
5. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required.

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.