Coordinator, Parts & XPS Product Strategy

BRP; Saguenay; Hybrid; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Service Parts Coordinator to enhance customer offerings and drive business growth. This role involves managing a diverse service parts portfolio, optimizing lifecycle value, and acting as a key liaison between customers and the dealer network. The ideal candidate will possess a strong business acumen, leadership skills, and a passion for the powersports industry. Join a company that values diversity and fosters an inclusive workplace, where you can grow and make a significant impact on the customer experience. If you are ready to embrace a dynamic environment and contribute to innovative solutions, this opportunity is for you.

Benefits

Annual bonus based on financial results

Generous paid time away

Pension plan

Collective saving opportunities

Industry leading healthcare fully paid

Flexible work schedule

Summer schedule variations

Holiday season shutdown

Educational resources

Discount on products

Qualifications

• Understanding of service parts market dynamics and portfolio management.
• Experience in developing business cases and analyzing market opportunities.

Responsibilities

• Manage and optimize service parts portfolio life cycle value.
• Develop product documentation and collaborate with product strategy.

Skills

Business acumen

Leadership

Collaborative skills

Bilingual (English and French)

Entrepreneurship

Education

College or Bachelor's degree in Business

Degree in Engineering

Experience in powersports or automotive

Job description

We are looking for a service parts coordinator who’ll be tasked to bring and develop the right offering to our customers. As part of your role, you’ll directly impact consumers and dealers by providing a portfolio that brings the highest value to them and to BRP.

YOU’LL HAVE THE OPPORTUNITY TO:

1. Leverage your solid understanding of service parts market dynamics to identify and lead initiatives to develop the optimal offering to our customers and business partners.
2. Using strong business rationale, manage the service parts portfolio and provide analysis to support adding, growing, and exiting categories.
3. Monitor and optimize the service parts portfolio life cycle value while continuously being on the lookout for threats and opportunities that could influence your strategies.
4. Develop and maintain a solid understanding of competitors products features, positioning, pricing, and go-to-market strategies.
5. Continuously strive to improve your Key Performance Indicators, Growth and Profitability, while building a compelling value proposition both for the dealer network and for customers.
6. Serve as a Service Parts ambassador, and act as a subject matter expert within the overall business.
7. Contribute to the preparation of product download documentation by providing product information (PVA features and benefits) in collaboration with product strategy and engineering to provide robust storylines and reasons to believe.

YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:

1. A college or bachelor’s degree in business, engineering, product management, or a relevant track record experience with high interest in powersports, automotive, heavy equipment functions related to service parts or after-sales functions.
2. Business acumen in managing portfolios, entrepreneurship, and capacity at building strong business cases.
3. Be an enthusiastic team player, passionate about vehicle repair and customer lifetime value.
4. Strong leadership and collaborative skills to work efficiently in a cross-functional environment.
5. Bilingual: English mandatory, French is a strong asset.

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation — You want it, we have it:

1. Annual bonus based on the company’s financial results
2. Generous paid time away
3. Pension plan
4. Collective saving opportunities
5. Industry leading healthcare fully paid by BRP

What about some feel good perks:

1. Flexible work schedule
2. A summer schedule that varies by department and location
3. Holiday season shutdown
4. Educational resources
5. Discount on BRP products

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey.

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