Order Management Administrator

Artech L.L.C.; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a detail-oriented Order Management Administrator to enhance their dynamic team. The role involves processing orders with precision using Oracle Fusion, coordinating with various departments, and ensuring compliance with internal policies. This position offers a supportive environment where you can grow your career while managing vital order entry tasks. If you're organized, thrive in fast-paced settings, and possess strong communication skills, this opportunity is perfect for you.

Benefits

Supportive work environment

Career growth opportunities

Competitive hourly rate

Qualifications

• Minimum of a recognized college degree in Administration or Accounting.
• Prior experience in order entry coordination or supervision preferred.
• Strong analytical and organizational skills with attention to detail.

Responsibilities

• Enter LIC and support orders into the Oracle Fusion system with accuracy.
• Coordinate order entry activities with cross-functional teams.
• Support internal audits and ensure compliance with policies.

Skills

Order Management

Oracle OR

Oracle Fusion

Analytical Skills

Communication Skills

Microsoft Excel

Microsoft SharePoint

Microsoft Outlook

Attention to Detail

Multitasking

Education

College Degree in Administration

College Degree in Accounting

Tools

Oracle Fusion

Microsoft Office

Job description

Job Summary:

We are seeking a highly organized and detail-oriented Order Management Administrator to join our team. The ideal candidate will be responsible for processing LIC and support orders, ensuring accurate and timely entry into the Oracle OR preferably Oracle Fusion system, coordinating cross-functional order entry activities, and supporting internal audits and compliance. This role requires strong communication skills and the ability to thrive in a dynamic, fast-paced environment.

Key Responsibilities:

• Enter LIC and support orders into the Oracle OR preferably Oracle Fusion system with accuracy and attention to detail.
• Review booking packages and coordinate with Sales, Legal, and Contracts teams to meet requirements.
• Ensure proper order setup for sold products and alignment with revenue recognition standards.
• Raise invoices on time and coordinate with teams to ensure license fulfillment from the factory.
• Communicate support contract details to the Siebel Administrator.
• Monitor and ensure timely renewal invoice generation; escalate to Sales when POs are missing.
• Coordinate order entry activities with cross-functional teams and regional offices.
• Maintain the master log file for tracking POs.
• Verify order details including shipping, billing, products, and customer sequences.
• Support internal and external audits; ensure full compliance with policies and procedures.
• Request new customer accounts and gather required details from new clients.
• Perform other administrative and coordination tasks as assigned.

Qualifications & Experience:

• Minimum of a recognized college degree in Administration or Accounting.
• Prior experience in order entry coordination or supervision preferred.
• Proficiency with Oracle OR preferably Oracle Fusion.
• Strong analytical and organizational skills with a high level of attention to detail.
• Ability to multitask, prioritize tasks, and adapt to shifting priorities.
• Excellent spoken and written English communication skills.
• Proficient in Microsoft Office tools, especially Excel, SharePoint, and Outlook.
• Comfortable working independently and collaboratively in a team environment.
• Flexible and adaptable to change.

What We Offer:

• Opportunity to work in a supportive and dynamic environment
• Career growth and development opportunities
• A competitive hourly rate