CN - Vendor Managed Inventory Specialist

MSC Industrial Supply; British Columbia; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Vendor Managed Inventory Specialist to enhance customer satisfaction and operational efficiency. In this role, you will support customer solutions, manage inventory programs, and build strong relationships with clients. The position requires excellent communication skills and proficiency in computer software, alongside a commitment to maintaining high standards of service. With a focus on collaboration and professional growth, this opportunity offers a dynamic work environment where your contributions will drive significant results. If you are motivated to excel in a customer-centric role, this position is perfect for you.

Qualifications

• High School Diploma required; supply chain and customer service experience preferred.
• Proficiency in computer software and strong communication skills are essential.

Responsibilities

• Support MSC customer solutions and build relationships with key personnel.
• Maintain stock levels, verify shipments, and ensure customer satisfaction.
• Participate in special projects and promote MSC culture.

Skills

Computer software proficiency (word processing, spreadsheets)

Excellent oral communication

Excellent written communication

Education

High School Diploma or equivalent

Supply chain experience

Customer service experience

Job description

Serving customers and communities starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Join us as we continue to build a diverse and inclusive workplace.

Requisition ID :

16130

Employment Type :

Full Time

Job Category :

Operations / Warehouse / Distribution

State or Province :

British Columbia (CA-BC)

Potential Work Location :

BRIEF POSITION SUMMARY :

The Vendor Managed Inventory (VMI) Specialist provides support in conversions, stock ordering, vending solutions, order processing, 5S handling of service & equipment, and expediting.

DUTIES and RESPONSIBILITIES :

1. Support MSC customer solutions and sales associates.
2. Understand company solutions, products, and services, including limited technical knowledge.
3. Assist in implementing Vendor Managed Inventory programs at customer locations.
4. Build professional relationships with key personnel in assigned customers.
5. Maintain high customer satisfaction ratings.
6. Unpack orders, verify shipment accuracy, and stock items at customer locations.
7. Ensure appropriate stock levels, generate new orders, and obtain customer approval when needed.
8. Communicate feedback to sales and supervisors to ensure customer satisfaction.
9. Perform housekeeping for service equipment and immediate area (5S).
10. Use company technology to complete daily tasks, order tracking, and routing.
11. Log events daily within the Service Management tool.
12. Participate in special projects and perform additional duties as needed.
13. Promote MSC culture within the department and company.

EDUCATION and EXPERIENCE :

• High School Diploma or equivalent required.
• Supply chain and process improvement experience preferred.
• Customer service experience, including at least one year in the industry, preferred.

SKILLS :

• Proficiency in computer software such as word processing and spreadsheets is required.
• Excellent oral and written communication skills required.

OTHER REQUIREMENTS :

• Valid driver’s license required.
• Position involves over 80% daily travel within the district; occasional overnight travel may be required.
• May need to lift up to 50 lbs. based on customer needs.

Why MSC

People. Collaboration. Insight. That’s how you build something that works.

Built on trust, MSC partners with customers to drive results. With over one million products and 75+ years of experience, MSC aims to enhance productivity, profitability, and growth through innovative supply chain solutions.

We value our associates and support their growth through recognition, training, professional development, and benefits for health, well-being, and financial security.

If you are motivated to learn, take risks, and succeed as a team, build a better career at MSC.