Hotel Front desk and housekeeping room attendant Jasper AB Becker's Chalets

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; Full time

Job summary

An established industry player is seeking a dedicated Hotel Front Desk and Housekeeping Room Attendant. This role offers an exciting opportunity to engage with guests and ensure their stay is memorable while maintaining cleanliness standards in a beautiful resort setting. You will split your time between front desk duties and housekeeping, providing a diverse work experience. Enjoy competitive wages, shared accommodations, and unique perks like free white water rafting and monthly staff BBQs. Join a team that values guest satisfaction and teamwork, and make a difference in a stunning natural environment.

Benefits

Shared staff accommodations

Competitive wages

Contract end bonus based on performance

Training provided

Staff discounts

Free White Water Rafting

Monthly staff BBQs

Access to health and wellness programs

Qualifications

• 1+ year of customer service experience is required.
• 1+ year of housekeeping experience preferred.

Responsibilities

• Ensure a positive experience for guests during check-in and check-out.
• Maintain high cleanliness standards in chalets and public areas.

Skills

Customer Service

Housekeeping

Communication Skills

Problem Solving

Education

High School Diploma

Tools

Visual One

Job description

Hotel Front Desk and Housekeeping Room Attendant - Jasper, AB - Becker's Chalets

Pay: $16.50–$19.00 an hour

Job Type: Fixed term contract, Temporary, Seasonal, Full-time

Shift and Schedule: 8 hour shift, Overtime, Morning shift

Location: Jasper, AB

Contract Dates: April 9, 2025, to approximately October 27, 2025, with potential for extension to permanent year-round employment.

About Us: Becker's Chalets is a family-oriented seasonal resort located along the Athabasca River, just 5km south of Jasper. We have been recognized with numerous awards for our commitment to cleanliness and guest satisfaction.

Job Description:

This position involves working part of the week in the front desk department and part in housekeeping, forming a full-time position working 6 days with 1 day off per week.

Front Desk Responsibilities:

1. Ensure a positive and memorable first/last impression for guests.
2. Interact with guests during check-in, check-out, and general inquiries.
3. Memorize reservation codes and room descriptions.
4. Become proficient with reservations software (Visual One).
5. Perform front desk tasks including answering phone calls/emails, assisting guests, handling payments, and maintaining the front desk area.
6. Work under minimal supervision and assist with spontaneous tasks as required.

Housekeeping Responsibilities:

1. Participate in daily team meetings and prepare for cleaning tasks.
2. Clean chalets, ensuring high standards of cleanliness and inventory checks.
3. Complete cleaning tasks including kitchens, bathrooms, and living areas.
4. Interact with guests politely and professionally during cleaning.
5. Comply with health and safety policies and assist with additional tasks as needed.

What We Offer:

1. Shared staff accommodations.
2. Competitive wages and a contract end bonus based on performance.
3. Training provided and staff discounts.
4. Free White Water Rafting and monthly staff BBQs.
5. Access to health and wellness programs.

Minimum Requirements:

1. Must be a Canadian citizen, have a valid Canadian PR card, or a valid Canadian work visa.
2. Experience in housekeeping (1 year preferred) and customer service (1 year required).

Expected Start Date: April 9, 2025